Toyota Slowly Regaining Consumer Trust Toyota’s score improves 5 percent from last spring, due to “exceptional customer loyalty and service”
Tue, 11/16/2010 - 16:05
(ALG Inc: Santa Barbara, CA) -- Perception is a powerful force in consumer-buying behavior. Consumers often base beliefs about quality on the emotional connection they have made with a brand, regardless of the actual quality associated with its… Toyota’s Quality Score Drops 20% in Automotive Consumer Attitudes SurveyHonda has huge lead among mainstream brands as Ford surge continues and Kia gains traction.
Thu, 03/25/2010 - 10:15
(ALG: Santa Barbara, CA) -- ALG Inc., a subsidiary of DealerTrack Holdings Inc. and the industry benchmark for residual values and depreciation data, recently announced that Toyota suffered a sharp drop from first to sixth place among mainstream…