Andrey Solin is a management systems consultant and educator who is obsessive-compulsive about the clarity of language and terminology that quality professionals use for their concepts and ideas. He is an honorary researcher with the Stirling Management School. Andrei holds a master’s degree in TQM and business excellence from the University of Stirling, Scotland, is a recipient of the British Chevening Scholarship for postgraduate study in the United Kingdom (2003-2004), and is a Six Sigma Green Belt. Based in Saint Petersburg, Russia, Andrey shares his house with two rescue dogs and three cats. You can reach him via LinkedIn.