Thu, 04/07/2022 - 12:02
For years, when I was the director of the Michigan Quality Council during Gov. John Engler’s administration, we reviewed businesses across the state and looked for world-class service. What we found was that meeting and exceeding the expectations of…
Wed, 11/25/2020 - 12:01
Here’s one to hopefully brighten your day. Just this week my wife Mary and I went to Costco for gas. We pulled into the gas pump area, and there was a car just like ours already in the pump area—a white Chevy Malibu. As the elderly gentleman got out…
Thu, 04/23/2020 - 12:02
Have you noticed that coupons have become a major part of our lives? There are always coupons for restaurants or stores in most of the newspapers these days. And it seems that every day, we receive an email about a deal at a local store, but it…
Fri, 09/21/2018 - 12:00
One of our greatest inventions was the TV remote. Before this clever invention, we had to rise from our cushy chair and walk to the TV to change the channel or adjust the volume. With the TV remote, we are able to change the channel, raise or lower…
Wed, 06/27/2018 - 12:01
If you have a smart phone, and most people do these days, you realize just how much our lives are controlled by that electronic item we travel everywhere with. There are apps on our phones that allow us to find our car, find our keys, find our…
Thu, 03/15/2018 - 12:02
Schools in our nation seem to be under siege from lone shooters, bullies, disturbing phone calls and emails, and the occasional bomb threat. It’s a sad state of affairs when armed guards and metal detectors become as common as whiteboards and…
Thu, 02/08/2018 - 12:01
The other day I observed a person locking his car with a key. When’s the last time you saw that? What with remote lock and unlock and key fobs, keys are a thing of the past.
We have a new car, and it comes with a key fob. As you approach the car…
Thu, 11/02/2017 - 12:01
Several high schools throughout the country are now experimenting with eliminating recognition of students who have high GPAs. In fact, some schools have curtailed the labeling of a valedictorian or salutatorian. The rationale is that some students…
Mon, 10/09/2017 - 12:01
If you were born prior to the 1950s, you may remember a sitcom filmed in black and white about two New York cops and their exploits in the city. As they pursued criminals and responded to various neighborhood incidents, there was always the…
Thu, 06/01/2017 - 12:02
This is the time of year when students and parents eagerly await the final day of school and the impending graduation ceremony. It is a time of joy and apprehension as students celebrate their accomplishment and ponder their next societal or…
