Chanice Henry

With a BA in journalism, Chanice Henry is a seasoned editor at CX Network. Henry produces a range of premium-level content for senior customer experience, service, insight, digital and marketing leaders.

Tue, 04/02/2019 - 12:02
Why Customer Experience Is a Marathon Full of SprintsMeeting customer expectations is a nonstop race
Tue, 04/02/2019 - 12:02
According to CX Network’s latest “Annual Global State of CX Report,” showing return on investment (ROI) from customer experience (CX) projects is one of the top challenges troubling CX practitioners. The report saw nearly 270 responses from the CX…