Linking Quality Management and Risk ManagementShifting from a reactive approach of controlling variances, to proactively eliminating potential sources of failure
Mon, 12/19/2011 - 17:53
Much has been written and discussed about “risk” being the future of “quality.” But what does this really mean, and how does it work?
Definitions of quality
Let’s us look at common working definitions of quality: zero defects, customer…
