im4xlns
Senior Advisor for Process Improvement
Substance Abuse and Mental Health Services Administration
Quality and Organizational Improvement professional with over 25 years experience. Co-created US Department of Labor's award-winning Employee Involvement and Quality Improvement system. Expertise in leadership, strat planning, data collection. Last 11 years - teaching application of complex systems science to quality, leadership, and organizational improvement. Board Member ASQ Government Div. Member Plexus Institute.