Jeffrey A. Miller, author of The Anxious Organization: Why Smart Companies Do Dumb Things (Facts on Demand Press, 2008) has worked with countless anxious organizations during his career and has seen many of them come up with innovative and unexpected solutions to their problems. Through Jeffrey Miller + Associates he helps businesses attain key goals and objectives by increasing their organizational effectiveness. He has more that 20 years of experience as a family therapist, management consultant, and coach to top executives in corporate and not-for-profit settings. Miller has a bachelor’s degree from the University of Texas and a master’s degree in social work from Loyola University of Chicago. He has completed a two-year post-graduate program in human/natural systems theory and intervention, and is certified as a level III organizational engineer.