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John Nolan

Designer and deliverer of quality systems and a writer

John Nolan is a 9001Academy writer and a Fellow of the Institute of Leaders and Managers in the United Kingdom. He is Prince 2-accredited with a background in engineering, electronics, and data storage and transfer. Having studied and qualified as both a mechanical and electronic engineer, he has spent the last 15 years designing and delivering quality systems and projects across many sectors in the United Kingdom, including national and local government.

Tue, 04/05/2016 - 11:08
How ISO 9001:2015 Helps Improve Customer RelationshipsThe standard’s customer focus benefits everyone
Tue, 04/05/2016 - 11:08
The ultimate aim of ISO 9001:2015 is to enable businesses to satisfy their customers effectively. You could say that all the standard’s clauses help to provide your customer with a consistent and rewarding experience from your goods or services,…
      

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