Lisa Cain

Lisa Cain is an associate professor of hospitality leadership and marketing management in the Chaplin School of Hospitality and Tourism Management at Florida International University.

Mon, 03/07/2022 - 12:02
Bad Management, Burnout, and Health FearsRecord numbers of hospitality workers are quitting the industry for good
Mon, 03/07/2022 - 12:02
About 3.5 million people have at least temporarily left the U.S. workforce since March 2020. More than one-third of them—1.2 million—are in the leisure and hospitality industry. This has created huge problems for restaurants, hotels, and other…