President / Principle Consultant
Mercer Quality Consulting, LLC
Mike Mercer earned a Chemical Engineering Degree from the University of Buffalo in 1967 and continued his Chem E education at the University of Minnesota. He joined 3M Company in 1973 as a process engineer. Working at different manufacturing locations he learned the necessity of approaching data with statistics. He learned the practice of industrial statistics from classes at 3M and studying the works of Don Wheeler. As a Deming disciple he adopted statistical thinking as a way of life. Don Wheeler again became the source of inspiration with his book “Understanding Variation”, which inspired Mike to create the software tool BPChart.
He formed his own consulting firm in 2008, and has helped clients with statistical analysis, test method evaluations, creating software training videos for Minitab and BPChart, writing Minitab macros and implementing ISO 9001 for small companies.
He is a senior member of the American Society for Quality (ASQ) and holds certifications as a Quality Engineer and as Manager of Quality/Organizational Excellence.