Patricia C. La Londe

Patricia C. La Londe is a Fellow of the American Society for Quality and Cardinal Health Inc.’s vice president, supply chain management.

Thu, 04/03/2008 - 22:00
Lean Culture at Cardinal DivisionHow to improve customer satisfaction and company performance
Thu, 04/03/2008 - 22:00
Cardinal Health Alaris Products, which makes pumps and disposables used during infusions, was in critical shape in the late 1990s and needed to address improvement on all fronts. The prescription included improvements in customer satisfaction and in…