Patti Phillips

Patti Phillips, Ph.D., is president and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. A renowned expert in measurement and evaluation, she helps organizations implement the ROI Methodology in 65 countries around the world. Phillips has authored dozens of books on accountability.

Mon, 10/02/2017 - 12:03
Eight Steps for Learning and Development SuccessMitigate learning disasters by designing for results
Mon, 10/02/2017 - 12:03
According to W. Edwards Deming, “Every system is perfectly designed to achieve exactly the results it gets.” This applies to any quality initiative and any other activity, including learning and development. Yet, according to an ATD/ROI Institute…