What You Can Learn From StartupsAs your business grows, don’t throw out the innovation with the uncertainty
Wed, 08/17/2016 - 14:20
As organizations become successful and grow, uncertainty is generally the enemy. Thriving organizations seek to eliminate variation and increase efficiency. They identify best practices and policies, and design standard operating procedures. Such… Learning Lean at Lunch Start with the napkin
Thu, 07/03/2014 - 11:52
Who says business luncheons are a waste of time? Recently, I enjoyed one of the most productive business luncheons of my career. In February, I was dining with two senior-level professionals at an IT staffing firm. After the usual chitchat about… Data Analysis—10 Key Questions and Reasons
Fri, 07/10/2009 - 12:00
It is widely known among quality and process improvement practitioners that the lack of a clearly defined scope or charter is perhaps the leading cause for projects not getting started or completed on time and within budget. What are other causes?… The Politics of StatisticsOpinion
Mon, 03/09/2009 - 11:47
For the record, I’m a registered Independent voter. With that said… Recently, President Obama’s nominee for commerce secretary, Sen. Judd Gregg, unexpectedly withdrew from the position. Was it because of skeletons in his closet: unreported nanny… Innovation TemplateCreating a sustainable innovation process
Mon, 11/17/2008 - 14:46
Innovation Template
Owner: ______________
Date Submitted: ________________
New Product/Service Name: _____________________
Description: (what it is, how it works, how we monetize it… Creating a Sustainable Innovation ProcessWho invents innovation?
Mon, 11/17/2008 - 12:47
Today’s hyper-competitive business environment is creating a need for even more new products, new services, and new processes. Design for Six Sigma (DFSS) offers a generalized and effective approach for designing new products and services from the… Manufacturers’ Dilemma
Mon, 07/07/2008 - 21:41
In September 2007 at the QuEST Forum I had the privilege of presenting an AT&T in-house Six Sigma process-improvement success story, “Reducing Non-Billed Inside Wire Dispatches,” which was selected as a best practice in the Six Sigma category… Demystifying Design of ExperimentsAnd related taboos
Wed, 04/02/2008 - 22:00
Few process improvement topics generate more questions or may be least understood than design of experiments (DOE). This is regrettable as DOE is probably one of the most important activities—after the charter definition—that a manager/Black Belt…
