Deming’s 14 Points and Their Influence on ISO/FDIS 9001, Part 2A successful QMS is built on principles and culture
Mon, 03/23/2015 - 09:41
In part one of this two-part article, I began an evaluation of Deming’s 14 points, and how they influenced the final draft international standard (FDIS) version of ISO 9001:2015. Part one provided an overview of Deming’s first seven points; in this… Deming’s 14 Points and Their Influence on ISO/FDIS 9001, Part 1Out of the crisis and into the standard
Tue, 03/10/2015 - 16:21
In 1982 the late, great W. Edwards Deming condensed more than 50 years of innovation and experience into a book designed to be a wake-up call for U.S. industry. That book was called Out of the Crisis (MIT reprint, 2000). At that point in his career… If Santa Claus Hired a Quality ManagerThere would be some changes around the North Pole
Mon, 12/16/2013 - 09:50
Now that the holiday season is upon us, my mind turns to gift buying, parties, overindulgence, and of course, Santa Claus and his North Pole operations. We know that Santa does an incredible job of delivering scores of gifts to good children all…
