Webinar: Call Center Quality ImprovementThurs., Dec. 6, 2012, from 12 p.m.–1 p.m.
Wed, 11/21/2012 - 10:41
(The Pyzdek Institute: Tucson, AZ) -- For 50 years, the go-to method of improving call center performance has been monitoring and coaching. Yet measures of performance like disclosure compliance, call resolution, cross/upsell rates, and handle time… No-Cost Webinar on Web-Based Project Management from The Pyzdek InstituteWed., Aug. 29, 2012, 1 p.m. EDT
Tue, 08/14/2012 - 13:03
(The Pyzdek Institute: Tucson, AZ) -- The return on investment realized by any continuous improvement effort comes down to two basic functions: How well a company can pick the right battles to fight (project selection), and how efficiently they can… Webinar: 11 Ways to Sink Your Six Sigma Project Feb. 1, 11 a.m. EST, Inspired by an article in Six Sigma Forum Magazine
Fri, 01/27/2012 - 14:08
(Pyzdek Institute: Tucson, AZ) -- No matter what your knowledge of lean Six Sigma, come join author Thomas Pyzdek and Master Black Belts Peter Bersbach and Larry Dyer in a one-hour lively discussion on “11 Ways to Sink Your Six Sigma Project,” at 11… Low-Cost Lifetime Learning Available from The Pyzdek InstituteMonthly and annual subscriptions as low as $29.95 per month
Tue, 01/17/2012 - 12:30
(The Pyzdek Institute: Tucson, AZ) -- The Pyzdek Institute is making its entire lean Six Sigma training site available via low-cost monthly and yearly subscriptions. Included with the subscriptions are all 70+ modules, with reading assignments,… Webinar: Statistical Surprises and Absurdities Some results will surprise you; others will simply mislead you
Wed, 11/30/2011 - 14:16
(The Pyzdek Institute: Tucson, AZ) -- Statistics are used to learn things about the world. Sometimes the results of a statistical analysis are a complete surprise. Other times the results are absolutely absurd. The Pyzdek Institute is offering a… Pyzdek Institute Announces Online Lean TrainingNew online products added that teach the Lean approach to operational excellence
Mon, 11/07/2011 - 11:14
(Pyzdek Institute: Tucson) -- The Pyzdek Institute LLC has added two online lean training classes to its portfolio of online courses on process excellence topics. The new courses are written and presented by Thomas Pyzdek, author of The Six Sigma… Free Webinar: The Swiss Army Knife of Process Charts July 27, 2011, at 1 p.m. and 7 p.m. EDT
Mon, 07/11/2011 - 12:31
(Pyzdek Institute: Tucson, AZ) -- Learn to use the most versatile of all control charts at the webinar “The Swiss Army Knife of Process Charts,” featuring Larry W. Dyer and Thomas Pyzdek.
Join Pyzdek Institute Master Black Belt Larry W. Dyer for… What You Don’t Know About Variation Will Hurt YouCome witness the famous red bead experiment on May 18, 2011
Mon, 05/16/2011 - 14:11
(Pyzdek Institute: Tuscon, AZ) -- Tom Pyzdek will use a fun audience-participation demonstration to show that when managers and leaders don’t understand variation, their decisions and actions are dangerously off of the mark. Some of the bad… Pyzdek Institute Releases Online Lean Six Sigma Black Belt TrainingThe training uses the Moodle Course Management Sytem, which enhances the learning experience for students and also provides benefits to employers.
Thu, 03/04/2010 - 09:21
(Pyzdek Institute LLC: Tucson, AZ) -- The Pyzdek Institute LLC has added lean Six Sigma Black Belt training and certification to its portfolio of online and live courses on process excellence topics. The new course is written and presented by… Product News: The Pyzdek Institute Six Sigma Training Sale Ends SoonSave from $300 to $600 on Belt training if you act before the new year.
Wed, 12/16/2009 - 11:45
(The Pyzdek Institute: Tucson, AZ) — The Pyzdek Institute is currently offering Six Sigma Black Belt and Six Sigma Green Belt training at a substantial discount. If you act before the new year you will save $600 on Six Sigma Black Belt training, or…