New Book Explores Process Management
Mon, 06/26/2006 - 22:00
Andrew Spanyi’s recently released book uses process management to demonstrate how managers can improve customer service while trimming expenses. In More for Less: The Power of Process Management (Meghan-Kiffer Press, 2006), Spanyi… Outsourcing 101
Mon, 06/26/2006 - 22:00
Ralph Welborn’s and Vince Kasten’s new book delves deep into the global offshoring movement to examine best practices and provide advice for organizations new to—or trying to fix—their operations. In Get It Done! A Blueprint for Business… Las Vegas Design for Six Sigma Conference
Tue, 06/20/2006 - 22:00
WCBF will host a design for Six Sigma (DFSS) conference in Las Vegas in September. The keynote address—“Design for Six Sigma: A Key to Growth”—will be delivered by Martha Gardner, GE Global Research global quality leader. Other expert… Xerox Emirates Wins Excellence Award
Tue, 06/20/2006 - 22:00
Xerox Emirates recently received the prestigious Sheikh Khalifa Excellence Award at a ceremony in Abu Dhabi. The company, which recently deployed a comprehensive lean Six Sigma program, provides printers, digital copies, multifunction… Lean Certification Exam to Be an Outcome Assessment
Tue, 06/20/2006 - 22:00
The Society of Manufacturing Engineers’s lean certification bronze-level exam will be used as an outcome assessment as part of the 360vu Research and Education Foundation’s Lean Enterprise Certification Program, the companies recently… Juran Institute Offering Reduced-Cost Training
Tue, 06/20/2006 - 22:00
The Juran Institute is offering Six Sigma training at a reduced cost this summer. The training consists of: Step One: A two-day interactive introduction to lean on July 18 and 19. Step Two: A four-day Yellow Belt workshop that includes… TÜV America, Product Safety Engineering Form Strategic Alliance
Mon, 06/19/2006 - 22:00
TÜV America Inc. and Product Safety Engineering Inc. have entered into a partnership in order to expand their product safety and electromagnetic compatibility (EMC) testing services. PSE will provide EMC testing, product safety services and… Perceptions Improve for Hospitals, Wireless Service; Decline for Utilities and Airlines
Mon, 06/19/2006 - 22:00
Rising fuel costs seem to be affecting customer perceptions of quality in the energy and airline industries, according to the American Society for Quality’s Quarterly Quality Report. The QQR examines the perceived quality of goods and… AssurX Announces Irish Partnership
Mon, 06/19/2006 - 22:00
Flexible Learning Ireland recently formed a partnership with AssurX Inc. to distribute AssurX’s CATSWeb software in Europe. FLI is a provider of consulting, training and software to the life sciences sector, and will focus the distribution of… Baldrige Organizers Seek Comments for Improvement Day
Mon, 06/19/2006 - 22:00
The Baldrige National Quality Program’s annual Improvement Day is approaching, and the organizers are seeking comments to improve its processes. Improvement Day will be held July 26, 2006, at the National Institute of Standards and…