10th Customer-Experience Conference
Wed, 01/02/2008 - 22:00
(Best Practices: Chapel Hill, North Carolina) -- Many companies believe that they deliver superior customer experience, but far fewer customers agree with this assessment. Because the many elements that add up to the customer experience can have… CSPI to Sue Over “Whole Grain” White Bread
Wed, 01/02/2008 - 22:00
(CSPI: Washington) -- On several Web sites, the Sara Lee Corp. muses about how consumers are likely to mistakenly believe that many “whole grain” breads are actually more like whole wheat bread than white bread, and chides its competitors for not… Bio/Pharmaceutical and Medical Device QA/QC Process Improvement Summit
Wed, 12/19/2007 - 22:00
(The Center for Business Intelligence: Woburn, Massachusetts) – CBI will host the conference with the theme, “Implement a Strategy for Continuous Quality Systems Improvement in Accordance with ICH Q10 Guidelines,” January 24–25, 2008, in… Toolkits to Help Providers and Patients Implement Safer Health Care Practices
Wed, 12/19/2007 - 22:00
(AHRQ: Rockville, Maryland) -- An array of toolkits designed to help doctors, nurses, hospital managers, patients, and others reduce medical errors was recently released by the U.S. Health and Human Services’ Agency for Healthcare Research and… Product Safety, Environmental Management, and Lean Six Sigma Conference
Tue, 12/18/2007 - 22:00
(ASQ: Milwaukee) -- The American Society for Quality’s 2008 World Conference on Quality and Improvement, May 5-7, 2008 in Houston, Texas, will provide attendees with a myriad of improvement opportunities. More than 90 breakout sessions are planned… Leaders Get ’Lean’ with Green Belt Training
Tue, 12/18/2007 - 22:00
From left, Col. Michael Pelletier, 555th Aircraft Sustainment Squadron commander; Col. James Fulton, 727th Aircraft Sustainment Group commander; DeLana Aylor, 448th Combat Sustainment Wing financial management; and Ernie… ASQ Lean Six Sigma Conference
Tue, 12/18/2007 - 22:00
Guest speaker Julie Rushin, director at Internal Revenue Service’s strategy and finance division (ASQ: Milwaukee) -- Lean Six Sigma experts from around the world will gather at the 8th Annual American Society… ANSI Board Names Volunteer Leaders for 2008
Mon, 12/17/2007 - 22:00
(ANSI: New York) -- The American National Standards Institute’s (ANSI) board of directors recently appointed its new members and officers for the term beginning January 1, 2008.Robert W. Noth, manager of engineering standards for Deere & Co.,… Santa’s Workshop Offers Quality Manual
Mon, 12/17/2007 - 22:00
(Paton Professional: Chico, California) -- Santa Claus became aware of the ISO 9001 standard several years ago and immediately recognized the value it could bring to his North Pole operation. The ever-generous Claus now offers gratis his quality… FDA Could Find Independent Experts
Mon, 12/17/2007 - 22:00
(CSPI: Washington) -- In a report released in mid-November, the Food and Drug Administration claimed a new report prepared by the Eastern Research Group showed it would be difficult to create advisory committees free from conflicts of interest and…