Ten Things Every Top Manager Should Do to Destroy the Quality CultureBasic steps to defeat this thing called quality
Tue, 08/17/2004 - 22:00
My first experience with the word “culture” comes from my high school science class. We grew a living organism on a nutrient base, which the teacher called a culture. The girls in class described it using the medical term, “Eeewwwww!” Years…