roberto.santana1975 | Quality Digest

roberto.santana1975

President & CEO

TOPKaizen QA Services Inc.

Roberto Santana (MBA, Eng) is a Quality Management and Performance Improvement Analyst. He is RABQSA QMS Lead Auditor; a problem solver with 18+ year’s hands-on experience improving organizations performance in roles with increasing levels of responsibility. Ten years serving in a management capacity for 4 engineering firms. Posses project management background and savvy expertise in optimizing people, machines, materials, and information. Project size has ranged from $500 MM to $8B primarily in Gold Mining and Oil Sands-Canada (upstream & downstream) as well as in refining. Experience encompasses all phases of the lifecycle of a project including conceptual, front end, detailed design, construction and completion with a track record of customer Success and Client Satisfaction. Most projects have involved complex interfaces with multiple contractors / Sub-contractors and vendors as well as extensive modularization, involving distributed execution between multiple offices and countries. Have worked in several locations, including arctic and tropical climates; in Canada has worked in New Brunswick, PEI, Calgary, Edmonton, Yellowknife, NWT, and Nunavut. Uniquely able to combine engineering background, IT expertise and business acumen to successfully translate corporate vision into results. 
On Project Management Activities he has been a Results–oriented professional with a reputation as a visionary and effective communicator; Effective in building and growing client relationships, streamlining organizational processes and strengthening team operations to maximize performance and capture cost saving initiatives. Responds to operational and schedule challenges with confidence, determination, and focus. Learn more at: <a title="Topkaizen" href="http://www.topkaizen.com" target="_blank">www.topkaizen.</a><a title="Topkaizen" href="http://www.topkaizen.com" target="_blank">com</a>