As a senior operations manager who has led multiple lean transformations and run operations for publicly traded corporations across various industries and business models, Shannon Karels is a co-founder of OpSisters, a training, consulting, and coaching organization. Karels works with companies, teams, and individuals interested in improving business performance results through proven lean principles and inclusive cultures. Karels is also co-author of Steel Toes and Stilettos: A True Story of Women Manufacturing Leaders and Lean Transformation Success.