Tom Scaletta

 

Tom Scaletta, MD, completed an undergraduate degree in math and computer science, and worked as an applications programmer for an actuarial firm before beginning medical school at the University of Illinois. He completed his residency in emergency medicine at Northwestern Memorial Hospital and is currently the emergency department chair and patient experience medical director at Edward-Elmhurst Health in Naperville, Illinois.

 

Tue, 02/21/2017 - 12:02
Quality Improvement in the Emergency DepartmentTimely, objective, patient-specific comments and data can help physicians enhance patient satisfaction
Tue, 02/21/2017 - 12:02
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they require timely patient feedback. Nowhere is this…