USPS

government services

A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 150 million residences, businesses and Post Office Boxes. The Postal Service receives no direct support from taxpayers. With 36,000 retail locations and the most frequently visited website in the federal government, the Postal Service relies on the sale of postage, products and services to pay for operating expenses.

Tue, 03/30/2010 - 11:15
Postal Service Uses New Tool to Improve Customer ServiceSystem measures end-to-end experiences
Tue, 03/30/2010 - 11:15
(USPS: Washington) -- When it comes to customer service, the U.S. Postal Service (USPS) doesn’t rest on its laurels, so it recently launched a new measurement system designed to better understand customers’ total experience doing business with USPS…