Partnering for Change--Part 1

PACCAR spreads the benefits of lean Six Sigma up and down the supply chain.

Editor’s note: This is the first in a two-part series looking at how companies can share best practices such as Six Sigma across the supply chain. The second part of this series, focusing on PACCAR supplier Cummins Engine Co., will appear in an upcoming issue of Quality Digest .

Few U.S. manufacturers embrace the challenges and opportunities of quality improvement in quite the same way as PACCAR of Bellevue, Washington. The company, which designs, manufactures, and distributes high-quality commercial vehicles under the Peterbilt, Kenworth, and DAF nameplates, has flourished through periods of vast change during its more than 103-year history. The world of manufacturing is changing more quickly now than ever before, as the advent of global sourcing provides a competitive advantage to original equipment manufacturers (OEMs) that can partner with others outside their own walls while maintaining quality leadership.

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HIKEs Work! Learn HOW!

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It's true! HIKEs made Mark Pigott an award-winner and gave PACCAR its most successful improvement program ever! But, top executives like Mark Pigott and Helene Mawyer are far removed from HIKE development and implementation - yet the results provided to them via HIKEs are more than welcome. The same can be yours.
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A HIKE is a "hands-on" process. You can't run them from your corporate office. So, experienced HIKE leaders are very rare. Like Shingijutsu and Toyota, the most capable have since left PACCAR and now use the methods in other industries – winning more awards along the way!
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Manufacturing, finance, distribution, software development, consumer electronics, engineering, customer service, sales, etc. Top-down culture, bottom-up culture, etc. Cut costs and improve capacity. It works - anywhere!
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For readers that want to know HOW to implement, it’s important to note that the developers intentionally pulled from established sources and methods to ensure transfer outside PACCAR would be simplified – no “magic bullet” or “decoder ring” required! In fact, the latest version has enhancements not available through PACCAR. Expertise definitely makes a difference, but that's only an e-mail away.
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From the article above you know HIKEs work. For free information on learning HOW to make these type of events work for you e-mail HIKEMASTER1 at gmail dot com.