Twitter is not at all what I expected. After a few months, I now use Twitter to improve my knowledge in health care quality, expand my professional network, and save time. Through Twitter, I’ve connected with an amazing variety of people, including health care providers, marketing pros, e-patients, authors, and lean specialists. We share references and information on upcoming educational programs. We ask questions, problem solve together, laugh, and even provide a kind word when needed.

With Twitter, I learn about great webinars to attend and get information from conferences that I am unable to attend. Several people I’ve met through Twitter are going to write articles for the Florida Association for Healthcare Quality’s (FAHQ) Florida Quality News. An infection-control maven from Canada is helping me develop a special event for FAHQ’s annual conference. Four Twitter friends even offered to help review this article. I am amazed by the generosity of total strangers with whom I now share a community on Twitter. I learn something new with every visit.

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