The organization's senior management for many years had not been able to agree on a resource allocation model. Several program areas were constantly over budget citing unique reasons for going over budget for their areas.

We implemented LSS coupled with using process simulation techniques that resulted in senior management to agree on a resource allocation model that resulted in all areas coming within budget through improved process performance. This was accomplished within 5 months. Two years later they still come within budget using the techniques and resource allocation process we developed with them.

The employees at all levels had an opportunity to use the process simulation model to 1) validate the existing process, 2) determine which best practices improved overall performance and which did not and 3) optimize the value stream. We used many methods to accomplish this including going to where the work was done to observe the process, mapping the value stream, a detailed data collection and process simulation and use it combination with coaching and mentoring. The key was to use process simulation as a learning and change management too more than an analysis tool. The simulation tool enabled employees to visualize the process from to end to end and observe what worked and what did not.

I encourage you to try it as a learning tool.