Another Deeply Hidden, Lurking Cost

These 21 demotivators create slowdowns, mistakes, and inefficient work habits

When improvement initiatives don’t yield the results promised, it’s very tempting to have the knee-jerk reaction of blaming the workers for their poor attitudes and lack of work ethic. But what if one took a counterintuitive approach: looking within one’s business systems for the true causes for low motivation—and for their remedies?

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I tried to take the survey but got this error message;

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I checked it after I read your message, Bill. You might want to try again. It's in Quality Digest, so maybe when you registered to put in your comment, you got into the system.

Thanks for this, Davis!

Once again, you bring me back down to earth, and remind me that "the soft stuff is the HARD stuff!" Excellent article; can't wait for the tie to data.

A Thought About #5 Make a ... Plan

I suspect "#5 Make a ... plan" is intended to include (or imply) execute the plan and manage the plan (i.e., monitor the plan, report progress, adjust the plan). It should be obvious, but I've seen too many plans wind up in the drawer to be confident that implied follow-through will actually happen.