Bruce:

You brought back some memories that I hadn't thought about in a while. I remember the punch cards and what happened when you dropped the stack after waiting in line to feed them into the reader.

You have brought up a great point.

I see it as a dual edged sword. Some aspects of our information based society have benefited lean. The ability to provide e-learning available to everyone everywhere is very powerful. The ability to create a work standard using a video is so much more powerful than old paper documentation even with pictures. In our shop we are just about to get to tablets that link our people to the video standards used for the I-Do portion of our 4-step training process. This gives everyone the same standard to refer to including the key points (the special ways to do things). The same video standard is used to audit the process by our leaders using their standard work.

To your point however about making decisions based on electronic information that is not available to all or is incorrect and so difficult to validate is spot on.

I would love to get your input on how to decide when electronic information can be used?

Paul...