A couple weeks ago, I wrote a post about emotionally unavailable customers. Hat tip to James Lawther for inspiring me to actually flip the tables here and think about emotionally challenged employees, instead.
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The question I posed in response to his comment on that post was: Why do we transform from humans into robots as soon as we walk into the office building? Unless people are emotionally unavailable and incapable of having relationships before they even walk into the office, why do we suddenly become something we’re not? Why can we no longer think for ourselves once we’re on the other side of that door?
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Respect Yourself
It took me a few years in the profession of Quality to come to the realization that all the factors around the quality of a product, whether it be engineering or the production, the process or even the human factor had very little to do with the out come of the product. If I could not get the cooperation of the production worker or the logistics personel or for that matter anyone in the chain of possession of the product then the product would be worthless. So that left me to find the most basics of basics.
Respect the product and production area as you respect your self!!!
This is how I begin my induction to all new empoyees.
As so as you do this you are 90% there into producing a quality product.
The other 10% will just follow.
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