In a rapidly changing business environment, it’s sometimes hard just to keep up with everyday demands—never mind having time to develop new and better approaches to changing requirements, needs, or markets. Staying ahead of the curve sounds as if it might demand working longer hours, hiring more people, or cloning oneself, none of which seem likely in the short term. So how does one manage to innovate in this environment?
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The word “innovation” itself summons images of new products, or dramatically new approaches to customer needs, or a new version of a product or a new application of technology. Per Byland in Entrepreneur asserts that innovations often involve simply rethinking supply chains or factory operations, even in small ways that improve processes. With respect to Henry Ford’s car and Jeff Bezos’ Amazon, “the factor that made these companies great wasn’t primarily technology; it was organization.”
By developing a mindset that continually asks, “How can this process be better?” organizations will find that innovation comes naturally. Fostering such a mindset lies at the heart of improvement as well as innovation.
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Comments
Dr Deming
It is wonderful to see a return to common sense thinking.
Deming's 14 Points
Isn't it amazing, that, no matter how technology moves forward, the simple and straight forward philosophies of Deming still apply. The basics that he promoted have proven to be effective over and over again. It's just sad that so many don't understand the concepts, still, and refuse to manage to the simple basics. We've done our best to make things way more complicated than they need to be!
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