Congratulations: You’re new to your organization, and the obligatory “meet and greets” are complete. You have met your team, your supervisor has conveyed expectations, your office is organized and—most important—you now know how to get to and from the coffee machine. The euphoria of getting the new job is over; now, what do you do?

Of all the people you’ve met, which ones do you really need to remember? How will you establish priorities for your team? How will you ensure your team’s products and services are meeting your supervisor’s and customers’ expectations? These questions have been known to plague new and seasoned managers. If not answered, they could cause an abrupt end to your management career.

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