I write about organizational culture and core values quite often. One of my most recent articles on this topic was about whether employees believe in their companies’ core values. I shared this statistic from Gallup: Only 23 percent of U.S. employees believe that they can apply the core values to their work, while only 27 percent believe in the values. That’s pretty dismal, and I think I know why that’s the case. When executives and managers don’t live the values, why should the employees?
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Yes, just like with everything else in the organization, executives and managers are not immune from any changes, any required behaviors or actions. As a matter of fact, they are the role models. They must be the catalyst. When they do things right and do the right things, so will their employees. If executives exempt themselves, employees won’t take any of it seriously.
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Core Values / Behaviors
Annette,
You are on the money. Goal alignment is essential to be successful and the core values form the foundation. In a past life, my organization's first core value was Integrity. While there were a few additional core values, I hung the entire Quality program on that one and it rang true for everybody on the team. Based on that one word, and the leadership backing, we had a true culture of quality where a "get it out the door" mentality existed just one year previously. My biggest job as the Quality manager at that point was to support and get out of the way.
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