All Features
Jim Benson
The notion of a successful distributed team seems like a wonderful yet unobtainable dream.
But stop and think: How often are your nondistributed teams successful? When have they been successful, and why? It’s never because of your plan, or because you hired the best people. It’s not because you…
Peter Robustelli
The largest problems facing businesses isn’t competition, globalization, or access to capital. It is something else, something embedded in the fabric of organizations as their most important asset. Human capital, the people who make organizations work, is one of the largest single issues being…
Henrik Werdelin
In a startup’s early days, innovation is the name of the game. But once companies gain size and recognition, they go into maintenance mode, unwilling to let new approaches take hold. When the CEOs of these larger corporations do seek innovation or change, they expect a seamless execution.
Here’s…
David Sefcik
Believe it or not, I love to grocery shop. Besides getting to pick all my favorite foods, I love the challenge of getting the best deals—and a challenge it can sometimes be. Without a doubt, I have found that the best tool available to enable price and value comparison is unit pricing—you know,…
MIT Sloan School of Management
(MIT Sloan School of Management: Cambridge, MA) -- At the ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) held in Portland, Oregon, MIT Sloan professor Thomas W. Malone presented a new research paper highlighting the potential of web-based contests to address…
Thomas R. Cutler
Two years ago, the marketing research division of Florida-based TR Cutler Inc. interviewed CEOs of privately held manufacturing operations in North America and reported that their top fear was a lack of communication with employees due to the inability to motivate or inspire the workforce. That…
Jon Speer
If you’re in the medical device industry, you may think that design controls are a confusing imposition on your processes. But they’re a necessary part of your requirements as a medical device developer, and I’ve noticed that this area tends to be rife with misconceptions, confusion, and generally…
Lars Fæste, Jim Hemerling
Digital disruption is reaching beyond technology to engulf a variety of industries, including manufacturing, transportation, energy, healthcare, and construction, that constitute a significant portion of the global economy. Manufacturing alone accounts for 12 percent of the U.S. GDP, according to…
New Electronics
(New Electronics: Hawley Mill, England) -- One bit of digital information can now be successfully stored in an individual atom, according to a study published by the Center for Quantum Nanoscience, within the Korean Institute of Basic Science and the U.S. IBM Almaden Research Center. This…
Accuride
(Accuride: Evansville, IN) -- Accuride Corp., a leading supplier of components to the North American and European commercial vehicle industries, has published its first book, Lean Management 50-50-20,which is now available on Amazon. The book demonstrates how Accuride successfully applied lean…
Barbara A. Cleary
When Frederick Winslow Taylor advanced the principles of “scientific management” in 1909, he was hailed as a master of efficient production. In the context of the new century’s focus on science, his principles were met with the approval of manufacturers, who saw opportunities to improve…
Inderjit Arora
Risk-based thinking can be considered the fundamental change in ISO 9001:2015. Compared to ISO 9001:2008, where preventive action (PA) held a spot in the “act” phase of the plan, do, check, act (PDCA) cycle, risk now appears in the “plan” phase and at each stage thereafter. This change formalizes…
Annette Franz
How well does your decision-making process work for you? Are you able to go from decision to solution to action with ease?
This is the second part of my two-part series on Peter Drucker’s five phases of decision making, which he outlines in his book, The Practice of Management (HarperBusiness,…
Mike Richman
The March 24 episode of QDL offered a potpourri of topics, including news and features from the realms of academia, corporate culture, and politics. Here’s a quick recap:
“Winners Selected for the 2017 InVenture Prize” Colloquially known as “American Idol for Nerds,” the InVenture Prize offered by…
Mike Richman
This week’s episode of QDL took us back to our roots with stories about the nuts and bolts of quality improvement—customer service, management, standards, and the future of the quality profession in the face of increasing automation.
Here’s a look at the stories we covered:
Book review:…
Christopher Martin
‘How could I forget to do that?”
I asked myself this question last week over and over, wondering how an important task was able to fly right over my head until I was reminded about it the next day, after it was too late. I mean, I use Post-it Notes! I had an Outlook calendar reminder! I thought I…
Sean Lynch
You’d like to address a potentially sensitive topic with a neighbor, co-worker, or boss, and you dread it. It might turn ugly. You fear an unpleasant reaction.
Often, when attempting to communicate on delicate matters, we start out by giving the other person a bunch of information (specific facts…
Mike Micklewright
Fake news has fast become one of the most popular new phrases of 2017. We see it in Western politics, we listen to our news channels debate what is fake and what is not, and we hear our late-night comedians pan fake news with politically motivated jokes every chance they get.
The questions that…
Patrick Runkel
Did you ever wonder why statistical analyses and concepts often have such weird, cryptic names?
One conspiracy theory points to the workings of a secret committee called the ICSSNN. The International Committee for Sadistic Statistical Nomenclature and Numerophobia was formed solely to befuddle…
Eugene Daniell
Sponsored Content
Every day, quality and production process leaders must find new ways to improve product processes in a constantly changing manufacturing environment. For most companies, the low-hanging fruit of process improvement is a distant memory. Now, it’s all about seeking significant…
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Retailers reverse course after two years of declining customer satisfaction, according to the American Customer Satisfaction Index (ACSI). Retail Trade is up 4.7 percent to a score of 78.3 on a 100-point scale, an all-time high for the sector.
The ACSI covers six retail…
Davis Balestracci
According to Mark Graham Brown, from his book Keeping Score (Productivity Press, 2006), 50 percent of the time leaders spend in meetings involving data is waste, 80 percent of the pounds of published financial data is waste, 60 percent of the pounds of published operational data is waste, and…
Joseph Aldy
President Trump jettisoned more than 30 years of bipartisan regulatory policy on Jan. 30, 2017, when he issued an executive order on “Reducing Regulation and Controlling Regulatory Costs.” The order requires that whenever a new regulation is enacted by any federal agency, regulators must eliminate…
Timothy Lozier
Compliance is a common term that is very broad, and many companies interpret compliance as a host of different items. It can be related to quality, safety, or operations, but it encompasses a long list of areas within the organization, including financial, risk, governance, sustainability, and…
Georgia Institute of Technology
The teams competing for the 2017 InVenture Prize @ Georgia Tech have invented devices that aim to make our lives safer or more efficient.
The annual competition brings together student innovators from all academic backgrounds to foster creativity, invention and entrepreneurship.
More than 500…
