All Features
Tim Lozier
Quality management systems (QMS) have become strategic components that touch more and more of the business today. With new versions of QMS standards, and the enrollment of all people in the quality management effort, the need for cohesion from one system to the next is becoming critical.
Let’s…
Janet Woodcock
The staff of the U.S. Food and Drug Administration’s (FDA) Center for Drug Evaluation and Research (CDER) always tries to utilize cutting-edge science and up-to-date process management, befitting our stature as the global “gold standard” in drug regulation. Maintaining that standard requires us to…
Guy Courtin
The digital age is well underway, and that accounts for every aspect of business. A 2016 Boston Consulting Group (BCG) survey says that companies that digitally transform their supply chains will be leaders in their industries.
With 10-percent better product availability and 24-percent faster…
Jesse Lyn Stoner
Do you seesaw back and forth, trying to manage polarities in your life and find the right balance?
There are a lot of seesaws you can get caught on: overcommitted—bored, trust too easily—distrustful, being agreeable—blowing up, overeating—dieting.
When the seesaw tips, our natural tendency is to…
Naphtali Hoff
A story is told about a reporter who was interviewing a successful bank president. He wanted to know the secret of the man’s success. “Two words: right decisions,” the banker told him.
“And how do you make right decisions?” asked the reporter.
“One word: experience,” was the banker’s reply.
The…
Mike Richman
There’s a big problem for companies within industry these days: the inability to monitor statistical process control (SPC) in real time. This issue manifests itself in several ways, and its effects are filled with risk for enterprises of all shapes and sizes. However, practical solutions are…
Ryan E. Day
Advanced Integration Technology (AIT) serves the world’s largest and most technologically advanced aerospace OEMs and tier one suppliers, including Boeing, Airbus, Lockheed Martin, Northrop Grumman, BAE, Embraer, Spirit AeroSystems, Triumph, and Bombardier. AIT has facilities in the United States,…
Jim Benson
Let’s take a second to emphasize who is important in the following quotes, all by W. Edwards Deming: “If you can’t describe what you are doing as a process, you don’t know what you are doing.” “A bad system will beat a good person every time.” “Drive fear from the workplace.”
Well, by golly, it’s…
NIST
Augmenting its efforts to protect the nation’s critical assets from cybersecurity threats as well as protect individuals’ privacy, the National Institute of Standards and Technology (NIST) has issued a draft update to its Risk Management Framework (RMF) to help organizations more easily meet these…
Cheryl Pammer
Confidence intervals show the range of values we can be fairly, well, confident, that our true value lies in, and they are very important to any quality practitioner. I could be 95-percent confident the volume of a can of soup will be 390–410 ml. I could be 99-percent confident that less than 2…
Quality Digest
There is a lot going on in trade relations between the United States and China recently. Sanctions and threats of sanctions, then sanctions withdrawn. There has also been a great deal of finger pointing and accusations from both sides, all while those most affected by sanctions—you and me—are…
Rob Matheson
The future of transportation in waterway-rich cities such as Amsterdam, Bangkok, and Venice—where canals run alongside and under bustling streets and bridges—may include autonomous boats that ferry goods and people, helping clear up road congestion.
Researchers from MIT’s Computer Science and…
Mike Richman
During the June 1, 2018, episode of QDL, we presented a special look at the parameters of relations between the United States and China, from the shifting perspectives of culture, trade, and history. Dirk and I, along with Quality Digest CEO Jeff Dewar, offered up our thoughts on what it all means…
Rip Stauffer
A lot of people in my classes struggle with conditional probability. Don’t feel alone, though. A lot of people get this (and simple probability, for that matter) wrong. If you read Innumeracy by John Allen Paulos (Hill and Wang, 1989), or The Power of Logical Thinking by Marilyn vos Savant (St.…
Dick Wooden
Iran across the book, Successful Human Relations: Principles and practice in business, in the home, in government (Harpercollins, 1952) while browsing older books about relationship development from William J. Reilly, who also wrote The Law of Intelligent Action (Joanna Cotler Books, 1945). His…
Jim Benson
Human beings are good at placing roadblocks to success and building plans that can’t be followed. We tend to fall back on our “common sense” or “snap judgement” which often makes us feel like our cavalier decisions were actually thought out. Yet, time and again, we find ourselves in deadline…
NIST
I n November 2018, in Versailles, France, representatives from 57 countries are expected to make history. They will vote to dramatically transform the international system that underpins global science and trade. This single action will finally realize scientists’ 150-year dream of a measurement…
Bruce Hamilton
Many years ago, the Toyota Production System Support Center (TSSC) introduced a visual measurement device to my factory, referred to as a “production activity log” (PAL), also known to some as an hour-by-hour chart. Posted at the last operation of a particular process, the PAL provided an up-to-the…
Chip Bell
The 1962 film, Lawrence of Arabia, won the Oscar for Best Picture at the 35th Academy Awards. Given the current conflicts in the Middle East, I recently watched the four-hour movie to learn more about the cultural history of the area.
Thomas Edward Lawrence (played by Peter O’Toole) was a British…
Olympus
(Olympus: Waltham, MA) -- Olympus announces its LEXT OLS5000 3D laser confocal scanning microscope was recognized by the judges of the annual Laser Focus World Innovators Awards program. The judging panel consisted of senior industry experts who honored the microscope with a Silver award.
The LEXT…
Rob Matheson
The grand prize winner at this year’s MIT $100K Entrepreneurship Competition was an MIT spinout that’s developing a system that captures and recycles vaporized water from thermoelectric power plants. The recycled water can be constantly reused in the plant’s cooling system, saving millions of…
Donald J. Wheeler
Some properties of a probability model are hard to describe in practical terms. The explanation for this rests upon the fact that most probability models will have both visible and invisible portions. Understanding how to work with these two portions can help you to avoid becoming a victim of those…
Bruce Hamilton
Three years ago I wrote an article titled “The Emperor’s New Huddle Boards,” in which I expressed concern about the trappings of improvement without actual improvement. Since then, my concern about the application of leader standard work and gemba walks has deepened as these potentially valuable…
Ira Chaleff
As a leader, which would you rather have from your people: dumb obedience or smart disobedience?
Your answer is probably “neither.” You want smart obedience: people creatively solving problems to get done what you want done. And, if you’re a good leader, most of the time you will have that.
Why…
MIT News
(MIT News: Cambridge, MA) -- Using a machine-learning system known as a deep neural network, MIT researchers have created the first model that can replicate human performance on auditory tasks such as identifying a musical genre.
This model, which consists of many layers of information-processing…
