All Features
Bill Kalmar
Back in 1956, Dean Martin recorded a song that was No. 1 on the Billboard Chart for six weeks. It also turned out to be Martin’s biggest hit ever. That song was “Memories Are Made of This.” As our American pastime now turns to the World Series, I thought of the many memories I have of our Detroit…
100 Customer Service Tips by Larry Williams
“Good things come to those who wait!” When you show patience in making decisions, you make better, more informed decisions. In customer service, your ability to search out the right opportunity can make all the difference in the world.
In sports competition, it’s all about timing. On the…
Jennifer Robison
They might not know who you are. But they can make you fat or thin, they can make you smoke or quit, they can make you happy or sad—and they don’t even mean to. They do know the people that you know—and that’s how your network of friends, their friends, and their friends’ friends influence you.…
Hexagon Manufacturing Intelligence
Story update 10/27/2010: We incorrectly gave the purchase price for Intergraph as $2.125 million instead of $2.125 billion.
(Hexagon Metrology: North Kingstown, RI) -- On July 6, 2010, Hexagon AB entered into an agreement to acquire the U.S.-based software provider Intergraph Corp. The completion…
ISO
(ISO: Geneva) -- The International Organization for Standardization (ISO) is undertaking a review of the ISO 9000 family of documents with a specific focus on ISO 9001:2008—“Quality management systems—Requirements” to ensure its relevance for the future. Toward that end, ISO Technical Committee…
TÜV Rheinland PTL
(TÜV Rheinland: Boston) -- In the highly competitive photovoltaic (PV) product market, manufacturers are pressured daily by the burgeoning demands of end-users to get new products developed, independently certified, and to market quicker than ever before. As a result, FM Approvals, a third-party…
Tektronix
(Tektronix: Beaverton, OR) -- Tektronix Inc., a global manufacturer of oscilloscopes, has announced the DPO/DSA/MSO70000C Series of digital and mixed signal oscilloscopes that now deliver 100 GS/s (gigasamples/sec) sampling rate performance, enabling lower noise along with increased data points on…
Honeywell
(Honeywell: Houston) -- Honeywell, one of the top automation technology suppliers to several Gulf Coast facilities, has announced a scholarship to help re-energize Houston Independent School District students about pursuing careers in engineering.
Aside from financial assistance, however, the…
Thomas R. Cutler
Blount is a discrete manufacturer specializing in chain-saw components. At their plant in Guelph, Ontario, Canada, the company operates a 1,200-machine facility and serves a global market. Manufacturing executives were looking for a performance management solution to support the company’s lean…
It is no secret that the health care industry is undergoing revolutionary changes. Are you responding by re-evaluating your approach to process improvement? In a world where doing more work with fewer resources is the norm rather than the exception, now is the right time to update your own work…
Denise Robitaille
Election time is once again upon us. And, like a bumper crop of kudzu run amok, campaign ads have besieged local broadcasts with the tenacity of an unrelenting pestilence. My mailbox is equally stuffed with innuendo-laden campaign fliers. A horrific waste of paper.
The malicious tone of the…
The Shingo Prize for Operational Excellence
(Shingo Prize: Logan, UT) -- People asked, and Shingo Academy listened to their requests for the great lineup of Shingo training courses to be offered in more locations, more often. The first of these new Shingo Workshop events is scheduled for Nov. 17–19 in Dallas at the Hilton Garden Inn.The…
Intertek
(Intertek: Houston) -- Intertek, an international provider of quality and safety services, announces that it is the third certification body accredited by the ANSI-ASQ National Accreditation Board (ANAB) to provide third-party certification to IECQ QC 080000, the international specification for…
UBM Canon
(Canon Communications: Los Angeles) -- Find out why the BIOMEDevice Exposition and Forum is the trusted resource for medical product development, project acceleration, and learning what’s ahead for medical device technology on Nov. 10–11 at the San Jose McEnery Convention Center in San Jose,…
Qualitest USA LC
(Qualitest: Plantation, FL ) -- Qualitest introduces a range of automatic quality inspection machines for the rubber, plastic, and elastomer industries. The Lite D series automatic inspection system can check gaskets made of rubber, PTFE, and metal, but the same machine is capable of inspecting…
ISPE
(ISPE: Tampa, FL) -- ISPE, a global not-for-profit association of 22,000 pharmaceutical science and manufacturing professionals, has released a new good practice guide (GPG) titled Product Quality Lifecycle Implementation (PQLI) Guide: Overview of Product Design, Development, and Realization: A…
SPAR Point Group
(Spar Point Group: Portland, ME) -- Three-dimensional modeling and 3-D laser scanning are exciting new technologies that are rapidly changing the way we plan and understand our environments. As manufacturers constantly aim to improve efforts to design and build new boats or retrofit aging vessels…
apex
(Apex: Cheshire, United Kingdom) -- The Large Volume Metrology Conference (LVMC) and Exhibition is the only European event solely dedicated to portable and large volume 3-D measurement technology. The LVMC combines technical conference sessions with a comprehensive trade exhibition of some of the…
CILS International
(Computer Imprintable Label Systems: West Sussex, UK) -- Computer Imprintable Label Systems (CILS), a manufacturer of high-performance label identification systems, has developed a durable, full-color printed, synthetic label range to replace expensive riveted metal data plates. These save time…
The Un-Comfort Zone With Robert Wilson
On a summer day in 1973, my 12-year-old sister was riding her horse on the quiet streets near our house. There was a little more traffic than usual as two cars came toward her from opposite directions. Cindy rode onto the well-tended lawn of a stately two-story house to get out of the way. While…
(Paul Scherrer Institute: Villigen, Switzerland) -- A novel nano-tomography method developed by a team of researchers from the Technische Universität München (TUM), the Paul Scherrer Institute (PSI), and the ETH Zurich opens the door to computed tomography (CT) examinations of minute structures at…
Rockwell Automation
(Rockwell Automation: Milwaukee) — Rockwell Automation has added 10 VMware Ready software products to its PlantPAx Process Automation System to help manufacturers leverage the benefits of virtualization. The VMware Ready software products from Rockwell Automation now include Rockwell Software…
Creaform Inc.
(Creaform: Lévis, Quebec) -- Creaform, developer and manufacturer of the Handyscan 3D line of self-positioning handheld 3-D laser scanners, the optical CMM MetraSCAN 3D scanner, and the HandyPROBE line of arm-free portable CMMs, has opened two international subsidiaries in Germany and India. In…
CEESI
(CEESI: Boulder, CO) -- Ultrasonic meter users will have the opportunity to expand their knowledge at the 2011 Ultrasonic Meter Measurement Training Series, scheduled for Feb. 15–25 at the Rasa Sentosa Resort in Singapore. The annual event will include a workshop and two training courses.
2011…
BSI
(BSI Americas: Reston, VA) -- In recognition of World Standards Day on Oct. 14, BSI Group, the world’s first national standards body, released a new documentary on accessibility titled, “Standards Make the World Accessible for All.” Debuting in Brussels at the European Commission’s World Standards…
