All Features

Manfred Kets de Vries
Serge faced a conundrum. One of his business partners was in a legal dispute with Serge’s father, Charlie, and asked for his help. Serge knew that his father was prone to suing everyone who crossed his path—including family members. The business partner had repeatedly tried to end this legal fight…

Marcus Woo, Knowable Magazine
This story was originally published by Knowable Magazine.
You may have heard the outlandish claim: Bill Gates is using the Covid-19 vaccine to implant microchips in everyone so he can track where they go. It’s false, of course, debunked repeatedly by journalists and fact-checking organizations. Yet…
(Creaform: Lévis, Quebec) -- Creaform, the worldwide leader in automated and portable 3D measurement solutions and engineering services, announces the latest addition to its HandySCAN 3D lineup, the SILVER Series. With more than 5,000 users already, this proven, trusted, and patented technology is…

Liz Uram
When Mary started with the company, she was enthusiastic, energetic, and consistently the top salesperson on the team. She got along well with her co-workers and was known for her superior customer service skills. But over time, something changed.
Mary began to arrive to work late, leave early,…

Corey Brown
Understanding the distinction between document management and knowledge management is vital to operational excellence. While the terms can sometimes be used interchangeably, understanding their differences couldn’t be more relevant to the shifting industrial workforce.
What is document management…

Mark Esser
Alot has changed at the National Institute of Standards and Technology (NIST) during the past 120 years. For one thing, we were known as the National Bureau of Standards for the first 87 years of our existence. Then, in 1988, we became the National Institute of Standards and Technology (NIST), to…
Quality Digest
(Greenlight Guru: Indianapolis) -- Greenlight Guru, the leading medical device quality management software (MDQMS) platform, announces the launch of Greenlight Guru Academy, a learning resource providing free online training for medical device quality, regulatory, and product development…

Zetec
Ultrasonic testing has uses in many industries, from aerospace to hydrocarbon exploration. By providing an efficient and accurate method for testing material for flaws, and thus paving a way for smarter, more targeted maintenance plans, ultrasonic testing can save companies time and money.…

Annette Franz
The terms “customer-centric” and “customer-centricity” get thrown around a lot; oftentimes, it’s quite clear that they’re being used out of turn. I believe “customer-centric” is often confused with “customer focus,” but the two are very different.
Let’s look at some definitions.
Customer focus …
Clare Naden
(ISO: Geneva) -- Keeping food safe involves the combined effort of every single player in the food production chain, from farm to fork. That means everyone needs to be speaking the same language and adhering to the same rules. ISO 22000 is an internationally agreed reference in the food industry,…
(Zetec: Snoqualmie, WA) -- Zetec Inc., a global leader in nondestructive testing (NDT) technology, released a new on-demand webinar on how to inspect nozzle welds using phased array ultrasonic testing (PAUT) techniques including ray-tracing, scanner simulation, and coverage maps to produce full 3D…

Donald J. Wheeler
Inspection sounds simple. Screen out the bad stuff and ship the good stuff. However, measurement error will always create problems of misclassification where good stuff is rejected, and bad stuff gets shipped. While guard-bands and tightened inspection have been offered as a way to remedy the…

Tinglong Dai, Christopher Tang, Ho-Yin Mak
More than 50 million Americans have received at least one dose of either the Pfizer or Moderna Covid-19 vaccine. So far, Americans have been largely brand-agnostic, but that’s about to change as the Johnson & Johnson vaccine rolls out.
The vaccine has been hailed as a game changer. It requires…

Joseph Near, David Darais, Kaitlin Boeckl
Does your organization want to aggregate and analyze data to learn trends, but in a way that protects privacy? Or perhaps you are already using differential privacy tools, but want to expand (or share) your knowledge? In either case, NIST’s blog series on differential privacy is for you.
Why are…

Anne Trafton
Engineers at MIT and Imperial College London have developed a new way to generate tough, functional materials using a mixture of bacteria and yeast similar to the “kombucha mother” used to ferment tea.
Using this mixture, also called a SCOBY (symbiotic culture of bacteria and yeast), the…
Quality Digest
(Buehler: Lake Bluff, IL) -- Do you prepare metallographic samples for microstructural analysis? If so, join Buehler for its educational series of webinars covering etching and microstructure.
This webinar series is ideal for metallurgists, metallographers, and metallurgical technicians, engineers…

Scott A. Hindle
A quick Google search returns many instances of the saying, “A man with a watch knows what time it is. A man with two watches is never sure.” The doubt implied by this saying extends to manufacturing plants: If you measure a product on two (supposedly identical) devices, and one measurement is in…

Silke von Gemmingen
Spacecraft are developed on Earth, tested, fully assembled, and transported in one piece by a launch vehicle to their respective places of operation. Each component must be designed to withstand the high loads of the launch phase. In most cases, in addition to complex test procedures, this leads to…

Mark Schmit
The Covid-19 pandemic has asked much of manufacturing executives. They’ve had to make decisions about staffing and operations in the face of tremendous health and economic uncertainty—and then adjust or even change decisions based on myriad shifting and evolving factors.
They’ve had to retool to…
(Wayland Additive: Huddersfield, UK) -- Wayland Additive has fully unveiled its breakthrough metal additive manufacturing (AM) technology NeuBeam, with the commercial launch of its first platform: Calibur3.
During a virtual launch on March 16, 2021, hosted by the executive team from its…

Anne Trafton
In the era of social distancing, using robots for some healthcare interactions is a promising way to reduce in-person contact between healthcare workers and sick patients. However, a key question that needs to be answered is how patients will react to a robot entering the exam room.
Researchers…

Johns Hopkins University
Since they came into use in 1938, electron microscopes have played a pivotal role in a host of scientific advances, including the discovery of new proteins and therapeutics as well as contributions made to the electronics revolution. But the field of electron microscopy must incorporate the latest…
(Thermo Fisher Scientific: Basingstoke, UK) -- A quick and easy culture-based method for the enrichment, detection, and confirmation of Salmonella species has been validated for the broadest range of food, animal feed, and environmental samples, and is ready to slot into standard laboratory…

Ryan E. Day
In an article published by Quality Digest, Julias DeSilva addresses recent declines in ISO certification and poses the question, “Does quality matter anymore?” His conclusion is that even if you don’t get certified, you will still gain from a well-implemented management system. But what do…

Yves Doz
There is no getting around the hype surrounding agile, the organizational concept originally codified by software developers in 2001. Powered by the demands of a fast-changing consumer landscape in recent years, agile’s reach has stretched beyond software development and now extends to customer…