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All Features

Team Dysfunction Isn’t Caused by the Team
Carlos Valdes-Dapena
In my work in collaboration and team effectiveness, I am sometimes approached about helping with a “dysfunctional team.” People use the word “dysfunction” liberally and can mean various things by it. I’ve learned some lessons about team dysfunction, and the most important one is that it isn’t what…
Pushing Past the Strategic Sweet Spot: Incorporating Your Customer’s Perspective
Karla Raines
Total quality management (TQM) was in vogue during my undergraduate years and early career in industrial engineering. The United States was catching up to the Japanese in manufacturing production as their Toyota vehicles outperformed our Fords. A company couldn’t deliver a competitive product…
Innovative Powder Dispense and Spread Capabilities for Metal Additive Manufacturing
Wayland Additive
Metal additive manufacturing (AM) is a process with demanding requirements for in-process material management, specifically with regard to the use of powdered metals. The Calibur3 system from Wayland Additive, enabled by the NeuBeam process, not only redefines how the electron beam (eBeam) process…
Volume Graphics’ Industrial CT Software v. 3.5 Helps Detect and Correct Design Flaws, Manufacturability Issues
(Volume Graphics: Charlotte, NC) -- The latest version of Volume Graphics’ high-end computed tomography (CT) data analysis software suite, v. 3.5, brings enhanced capabilities to manufacturers looking for better ways to inspect parts and improve designs—however they are made. Particularly in the…
Reducing Muda in Water Filtration for Cooling Towers and Industrial Applications
Del Williams
To enable raw water for use as cooling water, industrial facilities such as power, processing, and manufacturing plants prefilter raw water from rivers, lakes, gulfs, and coastlines to remove organic, aquatic, and other solids. It’s not as simple as it sounds. The cooling water is typically used…
The Beauty of Difference: Why Every Organization Needs to Embrace Diversity and Inclusion
Clare Naden
We all know that like attracts like, but when it comes to the workplace, differences can be a very good thing. Numerous studies have shown that workplace diversity and inclusion can drive innovation and lead to new markets and financial benefits. There is also evidence that when employees feel…
ZEISS METROTOM 6 scout CT Now Available at Exact Metrology
(Exact Metrology: Cincinnati) -- Exact Metrology, a comprehensive 3D metrology service provider and hardware sales company, has recently installed a ZEISS METROTOM 6 scout, formally known as a GOM CT, scanner at their facility in Brookfield, Wisconsin. Considered the powerhouse of resolution for…
Want to Teach Older Workers New Skills?
Sara Harrison
If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital. Over 17 seasons, the show’s eponymous heroine, Meredith Grey, ascends from a lowly intern to chief of general surgery, learning from the presiding residents and older surgeons along the…
What Is Fault Tree Analysis and How To Perform It
Bryan Christiansen
Many techniques can be used to find the root causes of asset failures and other important events we want to analyze. Fault tree analysis is one of those techniques, and it is being utilized by many different companies to improve system reliability. This guide aims to give a basic to intermediate…
Truly and Virtually Inspiring: The First Virtual Quest for Excellence Conference
Harry Hertz
Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new Baldrige Award recipients. The most recent summary was after the 2019 conference (the 2021 conference included recipients from the last two years).…
Boosting Sales Prospects With the Physical Multichannel
Nate Burke
In recent years, the focus and surge in e-commerce has been undeniable. There has been clear evidence of how a lack of online consideration can ultimately result in a brand’s demise, with Debenhams and Topshop just two recent examples. However, the latest moves by online giants, including Amazon,…
Nikon Metrology’s Industrial Microfocus X-ray CT Inspection Solutions With New Offset CT Reconstruction Algorithm
(Nikon Metrology: Brighton, MI) -- When using X-ray CT (computed tomography) for nondestructive quality control of larger components like aluminum castings or battery modules for electrical vehicles, the challenge is to shorten inspection cycle times without compromising resolution. One…
Three Reasons You Need Content Marketing Now
Borka Hajdin
It is safe to say that we can drop the word “digital” from digital marketing and just call it marketing. Because we are now officially living in a digital world. In 2020, worldwide online transactions in some sectors increased by 135 percent. B2B companies that were previously dabbling in digital…
How Food Processors Can Improve FDA Compliance and Productivity at the Same Time
Del Williams
To meet increasingly strict compliance standards, such as the Food Safety Modernization Act (FSMA) and Global Food Safety Initiative (GFSI), food processors now regularly use adenosine triphosphate (ATP) testing to monitor equipment surfaces for microbial growth. Add to this the need to minimize…
Differential Privacy Bugs and Why They’re Hard to Find
Joseph Near, David Darais
In previous articles we have explored what differential privacy is, how it works, and how to answer questions about data in ways that protect privacy. All of the algorithms we’ve discussed have been demonstrated via mathematical proof to be effective for protecting privacy. However, when…
Radiant Vision Systems Introduces Colorimetric and Photometric Solutions With Resolutions Up to 61 Megapixels
Quality Digest
(Radiant Vision Systems: Redmond, WA) - Radiant Vision Systems, a leading provider of image-based light and color measurement solutions, announces three new high-resolution models in its line of ProMetric Imaging Colorimeters and Photometers. New ProMetric systems extend the resolution range of…
Are You Falling for the Myth of ‘Failing to Plan is Planning to Fail?’
Gleb Tsipursky
Quality professionals are often told that “failing to plan is planning to fail.” You might be surprised to learn that this phrase is a misleading myth at best and actively dangerous at worst. Making plans is important, but our gut reaction is to plan for the best-case outcomes, ignoring the high…
Want to Become a Better Leader?
Knowledge at Wharton
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why executives should reconsider their approaches to how to manage people in a modern workplace and embrace new…
How to Retain Brand Trust and Value With a Digital-Only Presence
Nate Burke
It has been more than a year since retailers were forced to temporarily shut their doors or put in place restrictions to limit the in-store experience. Now, as we return to some semblance of normality, it’s essential that trust and brand value are retained for those operating a digital-only…
How Important Is High Speed in Robotic Assembly?
Isaac Maw
In 2017, in response to a Boston Dynamics video, billionaire Elon Musk infamously tweeted, “This is nothing. In a few years, that bot will move so fast you’ll need a strobe light to see it. Sweet dreams....” Whether or not Musk’s ominous prediction comes true for Atlas (the robot in the video), he…
Sentinel System Monitors Environmental Changes Impacting Clean Room Conditions
(Sensaphone: Aston, PA) -- The Sentinel system from Sensaphone is ideal for manufacturing and research process facilities that require a controlled environment or designated clean room to ensure that factors like temperature, airflow, humidity, and airborne particulates do not compromise products…
New Research Could Help Manufacturers Avoid 3D-Printing Pitfall
NIST
Aresearch team has found that a method commonly used to skirt one of metal 3D printing’s biggest problems may be far from a silver bullet. For manufacturers, 3D printing, or additive manufacturing, provides a means of building complex-shaped parts that are more durable, lighter and more…
Do CEOs Matter?
Lee Seok Hwai
As a young man of 20 in his first job at a state-owned enterprise in China, Guoli Chen found senior management fascinating, but not in a good way. His boss’s boss did very little—unless one counts reading newspapers, drinking tea, and gossiping as work. “I wondered whether anyone could replace him…
Fundamental Constants Are the Future of Measurement
Adam J. Fleisher
In an essay titled “The end of artefacts,” Nobel laureate and National Institute of Standards and Technology (NIST) fellow William D. Phillips details how scientists came to realize the original vision of the metric system, or the International System of Units (SI)—a system of units “for all times…
Product Inspection: X-ray Industry Capabilities Increase Two-Fold
(ABM Equipment: Vancouver, WA) -- ABM Equipment is detecting foreign material half the size previously possible for the industry using new hardware and software from Eagle. With a mix of improved detector boards, generators, and algorithms, contaminants as small as 0.3 mm are detectable in some…

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