All Features

Chad Kymal
Omnex began working in the automotive industry by assisting Ford powertrain suppliers in 1986. The U.S. automotive industry’s Big Three used GM’s Targets for Excellence, Ford’s Q 101, and Chrysler’s SQA standards to qualify its supply bases. The automotive industry was making deep reductions in its…

Dan Jacob
LNS Research published its research, “Driving Operational Performance With Digital Innovation: Connecting Risk, Quality, and Safety for Superior Results” to address fundamental challenges quality and safety leaders face today.
If quality and safety are separate functions in your organization (…

Anthony Chirico
Aerospace standard AS9138—“Quality management systems statistical product acceptance requirements” was issued this year (2018), a few years after its accompanying guidance materials in section 3.7 of the International Aerospace Quality Group’s (IAQG) Supply Chain Management Handbook. The new…

Harish Jose
I am a quality manager by profession. Thus, I think about quality a lot. How would one define “quality?” A simple view of quality is “conformance to requirements.” This simplistic view of quality lacks the complexity that it should have. It assumes that everything is static, the customer will…

Dirk Dusharme @ Quality Digest
In this all-manufacturing episode, we look at the STEM pipeline into manufacturing, supplier development, how to make sense of manufacturing data and, no, manufacturing is not dead.
“Strengthening the STEM Workforce Pipeline Through Outreach”
NIST does more than just research and come up with…
Mike Richman
To all of you out there who are fans of our live video programming, note that in lieu of our regularly scheduled episode of Quality Digest Live this Friday, we’re instead bringing you a two-hour special broadcast, our second annual Virtual Test and Measurement Expo. The date is important, because…

Donald J. Wheeler
Parts One and Two of this series illustrated four problems with using a model-building approach when data snooping. This column will present an alternative approach for data snooping that is of proven utility. This approach is completely empirical and works with all types of data.
The model-…

Ryan E. Day
The fourth industrial revolution is upon us. Collecting real-time production data is becoming more common as enterprise-wide software develops into a tool that enables transformative gains in productivity. Although not common, there are “lights-out” factories, such as the fully automated FANUC…

Paul Sloane
Is innovation critical for your business survival and success? Are you dissatisfied with your ability to bring new products and services to market? Surveys show that most business leaders would answer both questions with a yes.
If you want to make your organization more agile and innovative, where…

Davis Balestracci
During the early 1990s, I was president of the Twin Cities Deming Forum. I had a wonderful board whose members were full of great ideas. One member, Doug Augustine, was a 71-year-old retired Lutheran minister and our respected, self-appointed provocateur. He never missed an opportunity to…

Alison Hawke
Historically, quality in a process was something that was done at the end of the line. You inspected your widget once it was made, and if it had flaws, you fixed it or threw it out.
As in many modern manufacturing environments, quality in software has become a process you do from start to finish.…

Mike Richman
I recently sat down with Doug Fair, the chief operating officer of InfinityQS, for a discussion about the uses (and sometimes, the misuses) of industrial statistical analysis. Ours was a lengthy conversation, so we’re splitting the account into two parts. In this installment, we cover data gluttony…

Science, technology, engineering and math (STEM) career outreach programs play a pivotal role in shaping the capabilities and makeup of the future workforce. Generally speaking, “STEM outreach” involves organizing events, both in and out of school, where we can encourage and inspire young people to…

Stanford News Service
Team leaders often focus on product details. Founders obsess over fonts. Sales managers fixate on tough-to-wrangle customers and shop owners on the minutia of shelf displays. Yet, all too often, virtually no attention is given to the fundamental driver of business success: team dynamics.
Behind…

Mike Richman
IMTS was a blast, but it was great to be back home in lovely Northern California this week. On this episode of QDL, we covered the skills that workers need and the innovations that organizations want. Plus, we brought you a live interview with author Mark Graban, and one on tape from Burt Mason of…

Bill Kalmar
One of our greatest inventions was the TV remote. Before this clever invention, we had to rise from our cushy chair and walk to the TV to change the channel or adjust the volume. With the TV remote, we are able to change the channel, raise or lower the volume, pause or record a program, fast…

Gary Marchionini
As millions of people came online iduring the late 1990s, they needed help figuring out what each web page was about, and how to find what they were looking for. Web indexes and search engines sprang up. When Google was founded in September 1998, it had to compete with the information retrieval…

Laurel Thoennes @ Quality Digest
In the foreword of Mark Graban’s book, Measures of Success: React Less, Lead Better, Improve More (Constancy Inc., 2018), renowned statistician, Donald J. Wheeler, writes about Graban: “He has created a guide for using and understanding the data that surround us every day.
“These numbers are…

Rip Stauffer
I must admit, right up front, that this is not a totally unbiased review. I first became aware of Davis Balestracci in 1998, when I received the American Society for Quality (ASQ) Statistics Division Special Publication, Data “Sanity”: Statistical Thinking Applied to Everyday Data. At the time, I…
Verisurf Software Inc.
(Verisurf Software: Anaheim, CA) -- Verisurf Software, Inc. announced today its commitment to provide Universal compatibility between legacy CMMs and its popular measurement software for automated quality inspection, reporting, scanning, reverse engineering, tool building and assembly guidance.…

Bita Kash, Stephen L. Jones
Can you imagine a future where the question, “Did you bring a copy of your test results?” becomes entirely unnecessary? That could happen, but the methods that most healthcare providers use to exchange healthcare information are little different than they were 5,000 years ago, when physicians…

Dirk Dusharme @ Quality Digest
We’re almost done with another great IMTS, and we had a ball seeing old friends and meeting new ones while bringing you all the action right here on QDL. In this, our final episode from Chicago, we talked about the nature of the customer journey and how to motivate your team. Plus we had an in-…

Knowledge at Wharton
‘How is it that in the middle of a relatively small town of about 125,000 people in Minnesota, you’ve got the No. 1-rated healthcare system probably in the world?”
The question was put to Jeffrey Bolton—the Mayo Clinic’s chief administrative officer—by Larry Jameson, executive vice president of…

Grant Ramaley
The Dental Trade Alliance learned from its members in February 2018 that the Canadian Health Ministry (“Health Canada”) had contacted the Standards Council of Canada (SCC) and the British Standards Institution (BSI). Health Canada had ordered these certification bodies to stop issuing ISO 13485…

Mike Richman
With more than 110,000 expected attendees, IMTS is Chicago’s hottest suburb this week. (I like to refer to it as “Manufactureville.”) Here’s what we covered during our second show of the week, from the booth of today’s sponsor, Q-Mark Manufacturing:
“Tapping Your Employee’s Knowledge”
It’s no…