All Features

Andrew Nobleman
The National Institute of Standards and Technology (NIST) has campuses in Maryland, Colorado, South Carolina, and Hawaii. Now, I know what you’re thinking, “Hawaiian campus? How do I get a job at NIST?”
Perhaps calling it a “campus” is a bit of an exaggeration. Ensconced within the U.S. Navy’s…

Jesse Lyn Stoner
Often in coaching, managers work on changing their behaviors. But there’s another area you need to pay attention to also—other’s perceptions of you. Otherwise you can end up in a situation where people don’t notice you’ve changed—where you’ve become a butterfly, but others still see a caterpillar…

Vanessa Burrows, Suzanne Junod, John Swann
During the early 20th century, Americans were inundated with ineffective and dangerous drugs, as well as adulterated and deceptively packaged foods.
A cosmetic eyelash and eyebrow dye called Lash Lure, for example, which promised women that it would help them “radiate personality,” in fact…

Michael Gaunce
What do you think of when you think work holding? A vise, hydraulic clamps, vacuum plates, toe clamps, magnets, glue? Absolutely, but this is only half of the equation. What about the interface between these components and the machine tool? This is equally important, if not more so because it…

Marc Le Menestrel
Let’s say a store has been selling large snow shovels for $15. The morning after a major snowstorm, the store raises its price to $20. Is this acceptable?
A large majority of business people in my seminars answer that yes, it is acceptable to raise the price of shovels after a storm. They invoke…

Jeffrey Phillips
Ihave been thinking a lot lately about innovation and how we may have emphasized one component at the expense of another. Here I’m talking about something that should appear obvious—the focus of innovation in building new things. We are constantly reminded that innovation is about building new…
Prime Technologies
(Prime Technologies: West Chester, PA) -- Prime Technologies, developer of ProCalV5 calibration management software, has released DeviceSync, a web-enabled application designed to provide a rapid and secure method for data transfer with documenting calibrators. Calibration assignments and results…

Nikon Metrology Inc.
A recent interview with Tadashi Nakayama, Nikon’s corporate vice president, provides insight into the strategy of the firm’s Industrial Metrology Business Unit, of which he is deputy general manager. In particular, he explained the company’s strategic focus on Quality 4.0, where digital, automated…

Vijay Eswaran
Leadership is not about telling people what to do. A true leader is one who knows how to serve. Servant leadership means different things to different people, but the philosophy closest to my heart, one that I learned at an early age from my father is of “service above self.” I watched him work…

Craig Knight
When I am too hot at work, I like to open a window, retrieve an ice lolly from the kitchen, and kick off my shoes. But for many people, this is not an option. Finding the right temperature can make a big difference to how happy—and productive—we are at work. It can also be the cause of some serious…

Gwendolyn Galsworth
The world of work shares a single basic transaction, used millions of times a day: translating vital information into human behavior. But operationalizing this formula is not that simple. Workplace information can change quickly and often—schedules, customer requirements, engineering specifications…

Bruce Hamilton
Who remembers VisiCalc, often referred to as the first killer app? In 1978, this spreadsheet software ushered in the personal computing boom. Although it only ran on Apple’s priciest computer (the one with massive 32K RAM), its ability to calculate and recalculate arrays had much to do with the…

ZEISS Industrial Quality Solutions
The Hintsteiner Group in Austria inspects its customers’ complex components with the ZEISS COMET L3D. The company enjoys a global reputation, and designs and manufactures niche products for the aerospace, safety technology, automotive, and racing industries. The Hintsteiner Group consists of two…
EngView Systems
(EngView Systems: Sofia, Bulgaria) -- EngView Systems has announced the release of a mobile cloud application for quality control in manufacturing. The new product, mCaliper, transfers, processes, and visualizes measurement data collected with manual measurement tools like digital calipers and…

Dirk Dusharme @ Quality Digest
If asked whether you guard your company’s secrets, most of us would say, “Well, of course I do.” But I’m guessing that if you are a remote worker, or do any work while on the road, you are blithely handing out company secrets and don’t even know it. If nothing bad has happened yet, it’s only…

Tara García Mathewson
Some of the most celebrated education reform efforts today serve to make instruction more difficult. Personalized learning, project-based learning, mastery-based learning—they all require more work of teachers and more work of students.
But several speakers at the LearnLaunch Across Boundaries…

Jane Stull
As companies seek to gain efficiencies in the workplace, provide choice for employees, and attract and retain talent, strategies involving agile working and free-address have gained traction. When our Gensler La Crosse office relocated last year, we leveraged the opportunity to support an agile…

Thomas R. Cutler
Although automation has been successful in replacing repetitive, simple tasks, the human workforce still plays a critical role in manufacturing. Even the most sophisticated and automated manufacturing operations rely on human operators to configure, run, and properly maintain production equipment…

Fred Schenkelberg
Reliability activities serve one purpose: to support better decision making. That is all they do. Reliability work may reveal design weaknesses, which we can decide to address. Reliability work may estimate the longevity of a device, allowing decisions when compared to objectives for reliability.…

Sean Gordon
Employees want to feel like they’re given the opportunity to be properly assessed in their work by being trained to their full potential. Managers are responsible for overseeing the growth of the company by way of employee growth, but often are tasked to the brim or constantly shifting between…

Aiman Sakr
Does your organization benefit from lessons learned? Does it learn from previous quality issues? A vast amount of learning takes place every day in every manufacturing facility. Do global manufacturing companies share experiences gained from resolving quality issues between overseas plants? And…

Tom Kevan
MELD Manufacturing has commercialized a metal production process that promises to enable 3D printing to carve out a greater role in the manufacturing sector.
Until recently, manufacturers’ efforts to apply 3D printing in large-scale production areas have been thwarted by inherent limitations of…

Chris Jones, Jake Herway
Studies show that decisions made during the first few months of a CEO’s tenure are disproportionately important in determining his success. However, several issues—unique to CEOs and often overlooked—complicate or even cloud good decision making.
First, new CEOs often spread themselves thin in an…

Donald J. Wheeler
The ultimate purpose for collecting data is to take action. In some cases the action taken will depend upon a description of what is at hand. In others the action taken will depend upon a prediction of what will be. The use of data in support of these two types of action will require different…

Rick Barker
Return on investment (ROI) is the subject of many discussions about ergonomics, and rightfully so. Musculoskeletal disorders are an expensive and preventable workplace injury, with total costs averaging nearly $30,000 per case, according to data from the Occupational Safety and Health…