All Features
Cognex Corp.
(Cognex Corp.: Natick, MA) -- The high-performance, fixed-mount barcode reader, DataMan 500, from Cognex is now available for factory automation applications. DataMan 500 is the first ID reader to be powered by a proprietary vision chip, Cognex VSoC. The chip enables DataMan 500 to have unmatched…
Toyota Motor Sales
(Toyota Motor Sales: Torrance, CA) -- Toyota has received recommendations provided in a report from its independent North American Quality Advisory Panel, led by former Transportation Secretary Rodney Slater.
“We appreciate the panel’s efforts to help us further strengthen our processes, and we…
Robert Napoletano
The customer is always right. Everything we are taught about customer satisfaction is intended to keep us focused on this one principle, and we need to keep this in mind whenever we deal with the customer. Everybody’s business revolves around a customer base, whether we are a service company or…
Tom Pyzdek
Lean, Six Sigma, and quality provide a set of tools and a framework for achieving excellence in any process. Quality professionals are able to help organizations determine if customer requirements are properly defined and if the organization is meeting those requirements. Lean practitioners have a…
Daniel Brown
Reverse engineering and 3-D scanning are often considered synonyms. But 3-D scanning is also an efficient way to compare as-built physical objects to theoretical digital 3-D models (i.e., CAD models), and thus an essential asset to every quality control (QC) department’s tool box. Today’s 3-D…
Mark R. Hamel
Among other things, an effective lean management system drives process adherence and process performance. The daily accountability portion of the system includes brief tiered meetings with the stakeholders.
At the tier I level, the core meeting participants are pretty much the natural work team…
International Accreditation Services IAS
(IAS: Whittier, CA) -- More than 60 countries are participating in World Accreditation Day on June 9, 2011, a worldwide initiative jointly established by the International Accreditation Forum (IAF) and the International Laboratory Accreditation Cooperation (ILAC). The International…
The Crossroad Publishing Co.
(The Crossroad Publishing Co.: New York) -- Greg Salciccioli’s The Enemies of Excellence: 7 Reasons Why We Sabotage Success (The Crossroad Publishing Co., 2011) helps executives, business owners, and other leaders sustain their success during the turbulent times we live in.
From the boardroom…
Society of Manufacturing Engineers
(SME: Dearborn, MI) -- To meet the changing needs of East Coast manufacturers, the Society of Manufacturing Engineers (SME) announced Mfg4, a new conference-driven event to be held May 8–10, 2012, at the Connecticut Convention Center in Hartford.
The name Mfg4 references the four industries…
A2LA
(A2LA: Frederick, MD) -- The American Association for Laboratory Accreditation (A2LA) has been accepted as a Member of the International Accreditation Forum (IAF) Multilateral Recognition Arrangement (MLA) for the Main Scope: ISO/IEC Guide 65, Sub-scope: Product Certification.
“A2LA is proud to…
Warner Instruments
(Warner Instruments: Hamden, CT) -- Warner Instruments has introduced a line of ProgRes Digital CMOS and CCD microscope cameras. These cameras are the result of more than two decades of experience in the development and production of high-end solutions for digital imaging.
The versatile and cost…
Zontec
(Zontec: Cincinnati) -- Zontec Inc., a global developer of statistical process control (SPC) software solutions, announced an update to its Synergy 3000 for its customers worldwide. “Zontec customers know that they consistently receive new enhancements from us that enable them to make…
Tripp Babbitt
Caveat emptor or “let the buyer beware” is a long-used phrase familiar to consumers. Your ability to get good service is proportional to your knowledge. Certain industries have poor reputations that make customers wary, but they remain reliant on the vendor to be honest with them. The predictable…
University of Michigan
Want to convince someone to do something? A new University of Michigan (U-M) study has some intriguing insights drawn from how we speak.
The study, presented May 14, 2011 at the annual meeting of the American Association for Public Opinion Research, examines how various speech characteristics…
Knowledge at Wharton
Barry Salzberg, CEO of Deloitte, has spent his entire 34-year career in one place, climbing the corporate ladder. From his first unsupportive manager at the New York-based professional services firm to the mentors who helped pull him up through the ranks, Salzberg learned to lead and be led,…
The Joint Commission
(Joint Commission: Oakbrook Terrace, IL) -- Professor James Reason, whose seminal work on human error has shaped efforts to improve health-care safety, will be the keynote speaker at the June 8–10, 2011. Joint Commission and Joint Commission Resources’ Annual Conference on Quality and Patient…
CMSC
(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS) has chosen 26 technical white papers to be presented at its annual Coordinate Metrology Systems Conference (CMSC), scheduled for July 25–29, 2011, at the Arizona Biltmore Hotel and Spa in Phoenix, Arizona. Technical paper submissions…
CRC Press
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward-thinking colleges and universities; a leading vocational technical institute; many in-house corporate continuous-improvement approaches, including Six Sigma; and the United Nations’…
Intertek
(Intertek: Boxborough, MA) -- Intertek, an international provider of quality and safety services, has acquired Moody International, a worldwide technical services organization dedicated to reducing clients’ risks by providing technical inspection services, staffing services, consulting and training…
AMETEK
(AMETEK Calibration Instruments: Largo, FL) -- The new JOFRA HPC550/HPC552Ex family of handheld pressure calibrators from AMETEK Calibration Instruments offer deadweight accuracy and are rated intrinsically safe for potentially hazardous locations.
The HPC550/HPC552Ex bring laboratory accuracy…
(Beamex: Marietta, GA) -- Since its establishment in 1975, Beamex has concentrated on developing, manufacturing, marketing, and selling calibration products and services for process industries. Its focus has been on industrial metrology solutions, but because Beamix actively seeks new…
Productivity Press
(Productivity Press: Boca Raton, FL)-- Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers’ Perception of Quality (Productivity Press, 2011) introduces a ground-breaking model for…
Dassault Systemes
(Dassault: Veliz-Villacoublay, France) -- Dassault Systèmes, a leader in 3-D and product life-cycle management (PLM) solutions, has announced new nonlinear structural optimization, coupled multiphysics, and high-performance computing technology available in Abaqus 6.11, the unified finite element…
Only months away from opening as the first research, development, and innovation center of its kind, the Automotive Centre of Excellence (ACE) is taking shape on the Oshawa campus of the University of Ontario Institute of Technology (UOIT).
ACE will offer a full range of testing facilities…
Bruce Hamilton
About six years ago I was meeting with a clinical team to kick off an early improvement effort at their hospital. We began with a reflection on the problems with traditional business management practices. To break the ice, I played a short clip from an I Love Lucy episode that has now become a…
