All Features
Jim Benson
When we look at a Personal Kanban, its simplicity belies its power. Visualizing our work as individuals, as teams, and even as teams of teams creates trust, reliability, and understanding. When we want to coordinate work, these are serious prerequisites.
The image below is from a construction…
Anat Amit-Eyal
Eric, a 40-something married father of three, runs a successful startup. Given his demanding career, he and his wife decided she would be a stay-at-home mum. Eric believed the attention he devoted to his family was adequate, and that he had fully harmonized his work as CEO and life as a family man…
Gwendolyn Galsworth
Some mistakes managers make at the start of a visual conversion are serious and hard to repair. For example, when managers decide to commandeer the task of implementing the visual where—or simply order it into existence. Either way, this is the damaging loss of an opportunity of inestimable value…
Gleb Tsipursky
When was the last time you as a quality professional saw a major failure in implementing decisions? What about in project or process management? Such disasters can have devastating consequences for high-flying careers and successful companies. Yet they happen all too often, with little effort taken…
David Hart
Climate plans are the order of the day in the presidential primary campaign because carbon pollution is a global threat of unique proportions. But it’s worth asking whether candidates’ plans are based in the reality of the climate, the economy, and the election.
All three dimensions must come…
Kevin Meyer
Most of us have learned that being busy does not mean you’re being productive, and that multitasking leads to being less productive—although I still see that being harped on as a “skill” on resumes and profiles. Leading organizations manage by clearly defined objectives rather than arbitrary and…
Jim Benson
Editor’s note: This is episode two in the Respect for People series. Click here for episode one.
When we build any working system, we need to understand and appreciate how people naturally exchange information. They withhold some things, say some other things. Some of this is fear, some is…
William A. Levinson
How will the United States’ withdrawal from the Paris Agreement affect greenhouse gas emissions? Quality Digest editor in chief Dirk Dusharme and Mike Richman, principal at Richman Business Media Consulting, point out that most manufacturers already recognize that waste, including waste of energy…
Ken Voytek
Productivity matters. It matters a lot. Yet it often seems that folks talk about productivity but don’t do anything about it. At least, it feels that way to me when I go outside of the MEP National Network, where we’re always focused on enhancing manufacturing productivity. And you could say that…
Taran March @ Quality Digest
So it seems the contentious wall along our southern border, variously known as the Trump wall or the Mexico-United States barrier, isn’t meeting requirements. Walls keep people in; walls keep people out. They serve as backdrops for graffiti. But aside from fulfilling the last item, this wall might…
Bruce Hamilton
After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking. Hardly a week went by when there was not a visit from a distinguished visitor, Fortune 500 company, professional organization, or college class. Initially, we accepted the visits because of…
Frances Brunelle
Just as baby boomers on the manufacturing plant floor are getting ready to retire, so are the owners. More than 5,000 small manufacturing operations (with annual revenues between $2 and $20 million) will either close their doors or find new owners during the next five years.
Some of these owners…
Joseph Paris
A few years ago, I was asked to conduct a workshop, deliver a keynote, and chair a three-day conference on manufacturing process excellence in Europe, produced by the Process Excellence Network (PEX), a division of IQPC. Although that was a lot to ask of me, the lineup of speakers and content was…
Anthony D. Burns
You’ve set aside Sunday afternoon to bake some cookies, but you discover you have run out of eggs. Your partner in marital bliss has gone out and taken the car. You call a couple of mates, and they tell you to try bananas, vegetable oil, or applesauce as egg substitutes. You decide to have some fun…
Harish Jose
Today I’m looking at design from a cybernetics viewpoint. My inspirations come from cybernetics and design theorists Ross Ashby, Stafford Beer, Klaus Krippendorff, Paul Pangaro, and Ranulph Glanville. I was curious about how the interface of a device conveys the message to the user on how to…
Kevin Meyer
I have been immersed in the lean world for more than a quarter century. From the start, when some folks from the Association for Manufacturing Excellence showed me how quick changeover could save my injection-molding operation (and probably my job) from imminent destruction, to now, when I can…
Mark Rosenthal
The idea of doing the little things consistently over time is a powerful one that we often overlook in our hurry to show a spectacular result this week. We don’t get results from the big action we are taking today. We get results when business-as-usual is getting the little things right the vast…
Jody Muelaner
How would you like to go hands-free, maintain visual focus, and save time? These are just some of the benefits of using voice command to control machinery. Increasingly sophisticated natural language processing, based on artificial intelligence, also means that it is becoming possible to issue…
Bruce Hamilton
Several years ago, I was asked to address a startup meeting at a new client, a large manufacturer of medical devices. The company was resource-rich, but after several years of trying had not yet gained significant traction with its lean efforts.
There were perhaps 40 people in the room, half from…
Jim Benson
Editor’s note: Read episode two in the Respect for People series here.
I was standing in a back room of the Honolulu Museum of Art that was off limits to the public. In this one room, protected from bugs, humidity, and light, was the world’s largest collection of Japanese woodblock prints. (My…
Harish Jose
One of my favorite equations from Factory Physics, by Wallace Hopp and Mark Spearman (Waveland Press, third edition, 2011) is Kingman’s formula, usually represented as “VUT.”
The VUT equation is named after Sir John Kingman, a British mathematician:
The first factor represents variability and is…
Gwendolyn Galsworth
More often than not, an effective implementation of operator-led visuality produces a 15- to 30-percent increase in productivity on the cell or departmental level, beginning with the implementation of the “visual where” (or, as our trainers like to call it, 5S on steroids). But that effectiveness…
Bruce Hamilton
Reflecting on Douglas McGregor’s X and Y theories of human motivation, Shigeo Shingo took the position that each of us by nature has a dual tendency: sometimes lazy and self-interested, and other times motivated and generous. Which of these behaviors dominates is directly related to the environment…
Bruce Hamilton
A daisy rising from my brick walkway reminded me this morning, that even in the worst environment, there is a chance for growth. But this kind of individual heroism does not portend success for lean transformation. As an organization with the slogan “Everybody Everyday,” GBMP places high value on…
Jim Benson
Responsibility. It’s a hard word to come to grips with. What is the responsible thing to do right now? What is my personal responsibility? What is my responsibility as a team, family, company, state, or country member? What do I expect from others?
The world now is in transition, from being…
