All Features
Ryan E. Day
Ihave never been accused of being an early adopter of cutting-edge technology. On the other hand, I don’t dance the Luddite jig, either. True to my own type, I hung on to my old M-1A tank, aka a Motorola flip phone, for as long as I could, but was pleased as punch when circumstances led me to…
Kevin Meyer
During the past few years I’ve been working hard on cultivating positive habits. New habits can be powerful. But habits can also create barriers that limit our perspective, which can hinder kaizen, creativity, and even our knowledge of ourselves. We’ve all found ourselves in the proverbial “rut”…
William A. Levinson
All process activities can be broken down into one of five categories: waiting, handling and setup, inspection, transportation, and transformation. Of these, only transformation of the product adds value.
A figure in Frederick Winslow Taylor’s 1911 book, Shop Management makes it clear that, while…
Bruce Hamilton
Today’s article is inspired by the politically-charged gobbledygook we call presidential primaries. This battle of principles turned battle of wills reminds me that the role of the change agent can be as much theater as science. In a public forum, at least, the positions of the opponents are…
Bruno Scibilia
In yesterday’s column, I discussed how a DOE was chosen to optimize a chemical-mechanical polishing process in the microelectronics industry. This important process improved the plant’s final manufacturing yields. We selected an experimental design that let us study the effects of six process…
Bruno Scibilia
Ionce worked in the manufacturing industry. Some processes were so complex that even a very experienced and competent engineer would not necessarily know how to identify the best settings for the manufacturing equipment.
You could make a guess using a general idea of what should be done regarding…
Ken Levine
One poorly understood concept in lean Six Sigma is how much to “stretch” when setting S.M.A.R.T. goals. These letters are defined as S—specific; M—measureable; A—assignable, attainable, or achievable; R—realistic, reasonable, or relevant; and T—time-based or time-bound. Regardless of the different…
Bruno Scibilia
Sponsored Content
Suppose that on your way to a summer holiday resort (a very distant place), your car breaks down. You might just call roadside assistance and wait for your car to be towed to a repair shop. But suppose that you think you’re smarter than that, and you would like to solve the issue…
Kimberly Watson-Hemphill, Kristine Nissen Bradley
Editor’s note: This is an excerpt from the new book, Innovating Lean Six Sigma, by Kimberly Watson-Hemphill and Kristine Nissen Bradley.
Like every company, healthcare businesses do their work through processes, and any process can be studied and improved using basic lean Six Sigma methods. Figure…
Tonianne DeMaria
I recognize that the title of this column might stir up some controversy, especially among fellow coffee enthusiasts. Not to mention it puts me at risk of getting exiled from my beloved adopted home, Seattle. And yes, perhaps “Clarity > Coffee” even seems a tad hypocritical, considering that I’…
MIT News
In March 2011, Leonardo Bonanni was preparing to defend his Ph.D. thesis about Sourcemap, software that lets consumers map every connection of a product supply chain on a digital map, when tragedy struck in Japan. Although the deadly earthquake and tsunami occurred half a world away, the events…
Davis Balestracci
April Fool’s Day (today) and the opening of baseball season (this Sunday) are upon us. To mark the first event, I’ll let my distinguished colleague Donald Wheeler make some eloquent and crucial statistical points that turn out to be, well, laughably simple. (No fooling!) Regarding the baseball…
Matthew Barsalou
The start of a failure investigation may involve brainstorming, but empirical methods will be required to actually identify a problem's cause. Implementing an improvement action without a confirmed root cause risks a reoccurrence of the issue because the true root cause has yet to be addressed.…
Kevin Meyer
Those of us in the lean world are accustomed to discussing "flow"—where work is performed in an even manner to reduce mura or lack of regularity, one of the three forms of waste. Activities are synchronized, layouts are optimized, resources are available exactly where and when they are needed, and…
Michelle LaBrosse
Your project teams seem to have all the right pieces—team members with technical proficiency, good internal communication, an organized project manager—but something still isn’t quite right. Your team still struggles to get projects done on time and isn’t as productive as it could be. What’s going…
Jim Benson
When you are a consultant, or worse yet, seen as a thought leader, people hire you expecting that you’ll know “the answers.” At best, what you actually know are paths to make sense of problems, communicate them, and then solve them. No consultant should ever arrive knowing the answers. If they do…
Bruce Hamilton
Here’s a personal reflection from my distant past that might describe a current state for some of you.
When I began working in manufacturing during the pre-lean era, the quoted lead time for my company’s products averaged 12 to 16 weeks. By the 1980s, however, many customers began to routinely…
Scott Berkun
Many of our most popular stories of discovery are portrayed as accidents or matters of luck. We love these stories because they make creativity seem easy and fun. Nevertheless, they are misleading.
In a recent New York Times opinion piece titled “How to Cultivate The Art of Serendipity,” author…
Bob Emiliani
Nearly 30 years after the start of the lean movement, there is widespread agreement that things have not gone according to plan. Of course, there have been some notable successes (particularly from those who worked with Shingijutsu), yet they are far fewer in number than anyone expected, given the…
Michelle LaBrosse
When you run a small business (perhaps as small as just you), does failure ever really occur? I hear often in the media about this or that business being “too big to fail,” but in reality isn't it more like “too small to fail?”
I ask myself this question, more rhetorically than anything. I’ve…
Mike Micklewright
In October 2014, 17-year-old Laquan McDonald was shot 16 times by a Chicago police officer. In November 2015, footage of the shooting was released and has been viewed all over the world. The footage shows an aggressive attack by a police officer, a supposed person of service to the community, as…
Kevin Meyer
My lean journey of more than 20 years has changed my life in many ways, perhaps none as pervasively as recognition of and disdain for waste.
Along with respect for people, waste awareness has changed my career, leadership style, and personal life. Observing waste has led to a life of increasing…
Bruce Hamilton
Mel Brooks fans will remember Spaceballs, his jocular jibe at the Star Wars franchise. In pursuit of a rebel ship, evil Lord Dark Helmet (played by Rick Moranis) orders his crew to accelerate their craft beyond the speed of light to “ludicrous speed.”
Although time travel remains within the…
Bob Emiliani
Every day, thousands of people confuse lean management with “Taylorism,” properly known as scientific management. The negative association brings out the lean bigwigs and others who work hard to create a great separation between lean and Frederick Winslow Taylor. This is an ill-informed and…
Mike Micklewright
To many people, the relationship between daily kaizen and statistical process control (SPC) might seem as remote as the relationship between a kangaroo and the past iconic American TV series Friends. And yet, a kangaroo and Friends have a commonality in that each contains a “Joey.” Daily kaizen…
