All Features
Philippe Aghion
Imagine a ship at sea, at risk of sinking in a tempest. Is it better to empower the crew to do whatever it takes to save the ship, or should every decision be made by the captain and top officers? Similarly, what should the optimal form of firm organization be during a severe downturn? The need to…
Michelle LaBrosse
Do you find the idea of having to do project management almost as much fun as getting a root canal? If so, you’re not alone. But it doesn’t have to be as bad as a painful dental procedure to adopt more effective ways of managing your projects.
Nor does it have to be extremely boring or some type…
Chris Fox
To many, the world of production and manufacturing is a mystery. The general public often simply picks up their goods from the store or orders them online with little thought given to what engineering efforts went into developing those products, or what it takes to create them.
The realization of…
Drew Calvert
For the past decade, policymakers and nongovernmental organizations have pushed for greater transparency in supply chains, with the goal of encouraging more responsible sourcing practices. The Dodd-Frank Act, for example, required firms to disclose their suppliers’ involvement with any “conflict…
Zach Winn
This story was originally published by MIT News.
These days businesses have enough to worry about without thinking about their insurance. Unfortunately, tasks like managing insurance claims and completing annual renewals require a lot of thinking.
The startup Newfront Insurance is seeking to…
Gleb Tsipursky
Should quality professionals be worried about the new Covid strains originating in the United Kingdom, South Africa, and elsewhere, and recently identified in the United States?
Authorities have focused on downplaying concerns about vaccine effectiveness against these new variants. While some…
Annette Franz
I’ll keep today’s article simple—and fun. Bob Farrell, founder of Farrell’s Ice Cream Parlors, shared the secret to a great customer experience in 1973 (yes, almost 50 years ago!), when he developed a motivational speech for new employees called “Give ’em the pickle!” It was based on a letter he…
James J. Kline
Ever since the International Organization for Standardization (ISO) included risk-based thinking in ISO 9001:2015, an idea has arisen among some in the quality profession that quality managers can move into the risk management arena without any competition from other professions. This article looks…
NordVPN Teams
According to Gartner, 99 percent of the vulnerabilities exploited in 2020 have been ones known about by security and IT professionals at the time of the incident. However, taking care of them is tiresome, as it takes 38 days to implement a patch and in the past year alone 12,174 new common…
Alena Komaromi
When your own inbox is overflowing with unread messages, it may not seem like the best tactic, but with the right approach, email can be a powerful negotiation tool, not least in the B2B realm. According to 2019 research by IACCM, a global contract management association, about 75 percent of…
Corey Brown
The ongoing global Covid-19 pandemic has forced companies of all types to rapidly update policies and procedures governing how they share information in response to a world that is constantly changing around them. For the manufacturing sector in particular, their workforce is more spread out than…
Sky Cassidy
Whether you subscribe to the scientific definition of data (information on which operations are performed by a computer and transmitted in the form of electrical signals) or the philosophical definition (that which is known and used as the basis of reasoning or calculation), I think most people use…
Annette Franz
Over the years, I’ve written a lot of posts about change and change management. In an article I wrote earlier this year about change and some of the learnings and takeaways from the pandemic and the business crisis that it created, I noted that we had (and still have) a lot to learn. Here’s one of…
Merilee Kern
The benefits of simulation-based training are indisputable and innumerable. Given its power and efficacy, this methodology is used in sectors beyond aerospace and military, where it gained its initial foothold. These include everything from manufacturing and retail to healthcare, fitness, fashion,…
Julie Winkle Giulioni
T his year is clearly one that no one planned for. The ink was barely dry on annual goals, objectives, and expectations for 2020 when many organizations were upended by Covid-19.
Many leaders already don’t relish the year-end tradition of evaluating performance and development, and they are…
Thomas Malnight, Ivy Buche
The Covid-19 pandemic has prompted different responses from company CEOs seeking to ensure their businesses survive. Keeping their employees safe has been the first priority, but beyond that, their task has involved understanding the situation, launching countermeasures, and trying to evolve ways…
Tim Waldo
If you are like many small and medium-sized manufacturers, finding good help has been a pain point for many years, and it has become even more difficult during the Covid-19 pandemic. The market forces driving that dynamic are not likely to change soon.
Your shop has had to become more adaptive and…
Phanish Puranam, Julien Clément
Covid-19 has dealt most businesses a heavy blow, but the pandemic has at least one under-acknowledged upside. By moving organizations from the office into the virtual space, the pandemic has cracked open a treasure trove of data that can be used to streamline and optimize how organizations operate…
Mark Schmit
As a kid I used to be confused by the so-called curse, “May you live in interesting times.” Wouldn’t interesting times be... good? Why would I not want to be interested? Then I got a little older, experienced a little more life, and I started to understand why “interesting times” could be a…
Natalie Weber
Unlike Covid-19, remote audits aren’t unprecedented. Remote audits didn’t start with the pandemic, although it has forced more companies to use them than previously. At MasterControl, we’ve been doing remote audits for years for our international customers. It saves time and expense, and it’s every…
Matt Martin
Morale has dipped during Covid-19. We’re separated from our friends, families, and colleagues but busier than ever. The majority of workers are reporting higher stress, greater anxiety, and emotional exhaustion. Employers have a responsibility to help workers get through this. Here are five ways to…
Knowledge at Wharton
Real-world, face-to-face communication—complete with eye contact, body language, and other important sources of information—is a rarity in business today, and the potential for failing to convey an intended message or giving the wrong impression has grown. Neuroscience research has uncovered…
Craig Tomita
Are the days of standard industrial robots numbered? Absolutely not. In part one of this series, we looked at the unique attribute of cobots. In this article, we’ll see how industrial robots do what they’re designed to do extremely well—high speed, high repeatability, heavy payloads, and more.…
Liz Uram
If you work remotely either part-time or full-time, temporarily or permanently, you have probably discovered that you are a lot more productive when you are not in the office. The main reason for the increase in productivity is that people aren’t inviting you to “got a minute” meetings. These…
Bryan Christiansen
Safety managers have a multitude of safety strategies to protect the health and safety of their workforce. Guidelines for personal protective equipment (PPE), lockout/tagout (LOTO) programs, fire exit signage—the list is endless. However, to get the most out of your employees and resources,…
