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The Role of Employee Engagement in Safety
Ken Chapman, Tony Orlowski
‘Turning to the men around him, Dodge shouted, ‘Up this way!’ but the men ignored him. Dodge later stated that someone responded, ‘To hell with that, I’m getting out of here.’ The team raced past Dodge up the slope toward the ridge. Four men reached the crest, but only two, Bob Sallee and Walter…
Ten Facility Management KPIs You Should Start Tracking Today
Bryan Christiansen
With so many assets and projects to think about, facilities management is a huge and complex field. It’s easy to lose focus. Luckily, there’s a simple and easy fix for this problem—facility management KPIs (key performance indicators). Outlining and tracking the most important ones will help you…
How a Purpose-Built eQMS Improves Compliance in Life Science Organizations
Kari Miller
Life science organizations depend on quality management systems (QMS) to improve products, minimize risks, ensure patient safety, and support regulatory compliance. When companies use a horizontal QMS that is not purpose-built for the life science industry, they must execute additional steps to…
How to Rein in the AI Threat?
Gleb Tsipursky
A ccording to a recent Monmouth University poll, 55 percent of Americans are worried by the threat of artificial intelligence (AI) to the future of humanity. In an era where technological advancements are accelerating at breakneck speed, it’s crucial to ensure that AI development is appropriately…
Why Manufacturers Are Integrating EHS and Quality
Stephanie Ojeda
Quality management and environmental health and safety (EHS) have traditionally existed as siloed processes and roles in most organizations. It’s easy to see why, given the forces that have shaped quality and safety during their history. Modern quality management was born from the post-World War…
A Quick Guide to Functional Failures
Bryan Christiansen
Functional failures are a problem in every industry. They’re a silent way to lose money, waste time, and squander precious manpower. You need to understand them—so you can prevent them. We’ll show you what functional failure is, explain the difference between functional and partial failures, and…
Is Your Cybersecurity Strategy Falling Victim to These Six Common Pitfalls?
NIST
Here’s a pop quiz for cybersecurity pros: Does your security team consider your organization’s employees to be your allies or your enemies? Do they think employees are the weakest link in the security chain? Let’s put that last one more broadly and bluntly: Does your team assume users are clueless…
Drones Give Bird’s-Eye View for Collecting Environmental and Security Data
Oak Ridge National Laboratory
The Autonomous Systems group at the U.S. Department of Energy’s Oak Ridge National Laboratory is in high demand as it incorporates remote sensing into projects needing a bird’s-eye perspective. When it comes to collecting data for environmental and national security research, the team sends its…
The Relationship Between Maintenance and Reliability
Bryan Christiansen
People often use the terms maintenance and reliability interchangeably. However, they are two separate concepts. Although there is some overlap, their scope and focus are quite different. Understanding those differences, as well as how each concept affects the other, is a necessary step for…
Is There Really a Link Between Perfectionism and Procrastination?
Megan Wallin-Kerth
“The best is the enemy of good,” wrote French historian and philosopher Voltaire. Today that quote seems more appropriate than ever. A longitudinal meta-analysis study from 1989 to 2016 looking at data from more than 41,000 students across the U.S., U.K., and Canada revealed that perfectionism has…
Design Automotive Safety Applications in Simulink
Shawn Wasserman
MathWorks, creators of MATLAB and Simulink, and the embedded software safety and security company Green Hills Software have announced new features in Simulink that help engineers produce safety-related applications for Infineon’s AURIX TC4x family of automotive microcontrollers. Specifically,…
Do You Think Inside the Box, Outside the Box, or at the Edge of the Box?
Akhilesh Gulati
Efrain entered his office on a bright, sunny morning, a smile on his face. He poured a cup of coffee and took his seat behind his desk. From his vantage point, he could see his staff walking in and settling down to the day’s work. His executive placement firm had risen from a downswing and was…
The Circular Economy: Building Trust Through Conformity Assessment
ISO
Economic practices need to change. The environmental and social consequences of unsustainable growth strategies are becoming increasingly obvious. A circular economy offers a way to counteract the climate crisis, strengthen our adaptive capacity, and make society more sustainable and resilient.…
Data Must Be Kept Fresh!
Rupa Mahanti
Data decay, or the aging of data, is data degradation over time—which results in bad data quality (Mahanti 2019). There are some data, such as date of birth and place of birth, which are evergreen and not subject to decay; that is, if you have captured the data values correctly in the first place…
Four Challenges in Navigating Remote Work Layoffs
Gleb Tsipursky
One of the biggest challenges for companies in transitioning to remote work is their handling of layoffs. Having helped 21 companies transition to hybrid and remote work, I can attest that planning for the whole worker’s life cycle, from onboarding to offboarding, is critical as part of effective…
Document Management: Risks, Controls, and a Sample SOP Template
Todd Hawkins
Most companies face the challenge of managing the documentation they generate—those that are developed to control their business and processes (e.g., standard operating procedures—SOPs) and the associated records as evidence of compliance with those procedures. This may go a step further if the…
Understanding the FDA’s Human Factors Guidance Draft
Etienne Nichols
On Dec. 9, 2022, the U.S. Food and Drug Administration (FDA) issued a new draft guidance, “Content of Human Factors Information in Medical Device Marketing Submissions,” that provides recommendations for the inclusion of human-factors information in marketing submissions. The drafted guidance is…
Do You Know Where Your Quality Career Is Heading?
Tom Taormina
The quality profession has been evolving since the Industrial Revolution. I’ve lived part of this journey since the 1970s and have experienced its effect. ASQ and other organizations have continually pushed the envelope in creating training and certifications in the skill sets we’ve developed over…
ESG: A Dysfunctional Metric
William A. Levinson
Environmental, social, and governance (ESG) is growing in popularity as a metric to guide investment decisions. What does ESG have to do with productivity, quality, or stakeholders, aka relevant interested parties? The answer is—with the exception of generally accepted practices for workplace…
Using CAPA to Improve the Health of Your Business
Alonso Diaz, Maria DiBari
A company’s quality management system should have a formal, effective, and efficient corrective action and preventive action (CAPA) program so management can stay informed and correct existing business problems. The data output and corrective actions from a CAPA program can help prevent recurring…
Top Five Challenges for Medical Device Integration
Liza Dzhezhora
Having appeared in the early 2000s, connected health technologies have gradually become a game changer in the healthcare industry. Healthcare providers that have embraced smart medical IoT solutions reduce costs, improve patient experience, and ensure preventive care. The trend is not fading away…
Data Profiling: The First Step in Climbing the Data Quality Ladder
Rupa Mahanti
Data are an organization’s most valuable asset. However, too much data are inaccurate, incomplete, irrelevant, obsolete, not well defined, or otherwise not fit for use. Bad quality data can lead to operational inefficiencies, poor decision making, non-compliance issues, and lost revenue. According…
OCD in the Quality Department
Gorur N. Sridhar
Obsessive-compulsive disorder (OCD) is an anxiety condition characterized by intrusive thoughts that produce uneasiness, apprehension, fear, or worry (collectively termed obsessions), along with repetitive behaviors (or compulsions) aimed at reducing the associated anxiety. For team members in…
How You Can Build Trust and Expertise With After-Action Reviews
Jake Mazulewicz
Do you lead your team to learn primarily from successes, or from failures? Many leaders argue that their teams are just too busy to spend time discussing why a successful project went well. They just wrap up fast, then dive into the next project. So, the unspoken insights and unwritten lessons…
Consumers Often Can’t Detect Fake Reviews
Shabnam Azimi
Consumers who have a personality that scores high in terms of openness—such as being open to new adventures and intellectually curious—have better success at spotting fake reviews than other personality types, according to our recently published research. Extroverted people, on the other hand, tend…

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