All Features

Rodney Rohde
Medical laboratory professionals form the backbone of healthcare and the public health system. They conduct some 13 billion laboratory medicine tests annually in the United States. As of February 2022, these individuals had also performed more than 900 million Covid-19 tests and counting during the…

Ryan E. Day
ISO 9001:2015, Clause 6.1 introduces the term “actions to address risks and opportunities,” as a replacement for the standard’s previous term, “preventive actions.” The juxtaposition of “risks” and “opportunities” seems to imply a relational nature between the two concepts. But is it still…

Georgia Institute of Technology
This country’s semiconductor chip shortage is likely to continue well into 2022. Now, a Georgia Tech expert predicts that the United States will need to make major changes to the manufacturing and supply chain of these all-important chips to stave off further effects. That includes making more of…

Jennifer Helgeson, Maria Dillard
In September 2018, a North Carolina city’s long road to recovery from Hurricane Matthew two years earlier became even longer. Lumberton, a small but diverse city of 21,000 people, 96 km (60 miles) inland from the coast, unfortunately found itself in Hurricane Florence’s sights. The Lumber River,…

Theodoros Evgeniou, Caroline Zimmerman
This isn’t a new story: A novel technology disrupts society, bringing with it many benefits but also major risks and costs. We saw it during the Industrial Revolution, which vastly improved the average living standard but also led to poor labor conditions and environmental degradation, all within a…

Derek Hills
The importance of medical device cybersecurity is growing exponentially. As more devices become connected to the internet, threats to public safety mount. Cybercriminals, formerly interested in stealing financial or medical records, have begun to essentially hold healthcare providers hostage by…

Tahira Reid, James Gibert
People interact with machines in countless ways every day. In some cases, they actively control a device, like driving a car or using an app on a smartphone. Sometimes people passively interact with a device, like being imaged by an MRI machine. And sometimes they interact with machines without…

Rebecca Saenz
There are three key things cobot developers and employers using cobots must remember when considering implementation: 1) human life takes precedence, 2) human life takes precedence, and 3) human life takes precedence.
Dictionary.com defines cobot as “a computer-controlled robotic apparatus that…

Josh Wilson
Paraphrasing Winston Churchill, Rahm Emanuel, a former White House chief of staff and Chicago mayor, famously quipped that you never want a serious crisis to go to waste. Few of us will face the number of crises that a big-city mayor or a presidential aide may deal with in a day, but we still need…

Megan Wallin Kerth
In the wake of manufacturing and chip shortages, some may think that Covid-19 slowed down production on the whole as supply chain issues and remote work presented significant obstacles for manufacturers. However, there were both struggles and some unexpected benefits that arose as professionals…

William A. Levinson
The U.S. Military Academy’s Honor Code says that “A Cadet will not lie, cheat, steal, or tolerate those who do.” Lt. Gen. Darryl A. Williams, the USMA’s superintendent, elaborated, “The tenets of honorable living remain immutable, and the outcomes of our leader development system remain the same,…

Prasad Akella
We are a full two years into post-pandemic manufacturing life, with the omicron variant the latest cause for concern. It might sound hyperbolic, but I’m pretty sure manufacturing will never be the same as it was in 2019. In some ways, that’s a good thing.
One silver lining of the novel coronavirus…

Winnie Jiang
In what has become the most watched commencement speech ever, Steve Jobs had this advice for the class of 2005 at Stanford University: “The only way to be truly satisfied is to do what you believe is great work, and the only way to do great work is to love what you do.”
Inspiring words from the…

Sybil Derrible, Juyeong Choi, Nazli Yesiller
Communities across the U.S. Southeast and Midwest are assessing damage from the deadly and widespread tornado outbreak on Dec. 10–11, 2021. It’s clear that the cleanups will take months and possibly years.
Dealing with enormous quantities of debris and waste materials is one of the most…

Kate Zabriskie
They’re with me, I just know it, at least I think they’re with me... OK, maybe not. Oh no! They’re gone. Well, thank goodness that’s over!
Has that happened to you? How about the following:
• I addressed this issue 30 minutes ago. How did they forget so soon? They have minds like sieves—easy in…

Bryce Austin
There were seven people seated around the table: The CEO, the VP, the CFO, the special agent from the FBI, the owner, the forensics technician, and the company’s CISO (chief information security officer).
“Don’t pay,” was the CEO’s vote. Same for the VP.
“Pay it,” was the owner’s response. The CFO…

Prashant Yadav, Antoine Désir
The pandemic has seen an unprecedented global effort to accelerate the development of safe and effective vaccines as well as a rapid expansion of vaccine manufacturing capacity. However, challenges in further scaling up vaccine manufacturing capacity to meet higher-than-expected demand, and the…

Roxanne Oclarino
Artificial intelligence (AI) promises that organizations will be 40-percent more efficient by 2035, unlocking an estimated $14 trillion in new economic value to global GDP by 2030, according to PwC. This makes it the biggest commercial opportunity in today’s fast-changing business climate, all…

Emily Newton
Risks are inherent in the construction industry, and they come in various types. The National Institute for Occupational Safety and Health (NIOSH) reports that more than one in three deaths happen in this sector because of falls. The data also show that companies with fewer than 20 workers had more…

Chip Bell
One of my favorite Halloween memories was decorating the annual giant pumpkin with my son when he was young. As a toddler, he was primarily an observer as he watched me sculpt the face of the pumpkin with a scrimp knife. However, his commitment to the pumpkin-carving process ramped up dramatically…

Ian Williamson
Finding good employees has always been a challenge, but these days it’s harder than ever. And it’s unlikely to improve anytime soon.
The so-called quit rate—the share of workers who voluntarily leave their jobs—hit a new record of 3 percent in September 2021, according to the latest data available…

David Gillum, Kathleen Vogel, Rebecca Moritz
The origin of SARS-CoV-2 remains a mystery. One theory is that the coronavirus that causes Covid-19 was transmitted from animals to humans—a fairly common occurrence. Another is that it came from a laboratory accident—a more infrequent circumstance.
Around the world, scientists conduct many kinds…

Angus Robertson, Ahmet Abaci, Beth Somplatsky-Martori
Often, there’s a razor-thin margin between success and failure. Not long ago, Gillette—which dominated the $3.5 billion market for razors and accessories for longer than a century—was challenged by a little upstart called Dollar Shave Club, which had just starred in its first commercial for a…

Gregg Profozich
If your food manufacturing plant has to issue a product recall, many people might take to social media to vent their frustrations, resulting in a public backlash that can damage your brand’s reputation. Other consumers might opt to switch brands, resulting in further revenue loss. How can you…

Christine Schaefer
When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious, presidential award for organizational excellence.
During the Baldrige program’s 32nd Quest for…