All Features
Cameron Shaheen
With the holidays fast approaching, manufacturers, distribution centers, and e-commerce providers are working to meet growing customer demand, while also navigating severe supply-chain disruptions and mounting labor shortages. At this point, we all had hoped to have the devastating effects of the…
John Colmers, Sherry Glied, Knowable Magazine
This story was originally published by Knowable Magazine.
The way the United States typically finances hospitals isn’t working. The coronavirus laid this bare, along with many other long-standing societal problems.
Before Covid-19, most hospitals were operating on a standard “fee-for-service”…
Christine Schaefer
When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious, presidential award for organizational excellence.
During the Baldrige program’s 32nd Quest for…
Alena Komaromi
Negotiators are often told they should eschew competitive negotiations, where parties fight for what’s on the table. They should instead increase the size of the pie and seek win-win scenarios. But in reality, competitive negotiations are often unavoidable. Sometimes, there doesn’t seem to be any…
Chengyi Lin
Performance reviews are clearly in need of an overhaul. A 2019 Gallup poll found that a mere 14 percent of employees are strongly inspired to improve based on their performance reviews. At best met with a lack of enthusiasm, at worst with resentment, this annual exercise in the era of The Great…
Ramesh Sunder
Imagine you’re on the road on a cold night. You stop at a coffee shop to get a latte to keep you awake. You come out, and your car doesn’t start. You call your roadside assistance company, which promptly dispatches a technician, only to find out that the car’s alternator needs a replacement, and he…
Alaina Love
‘Sometimes she just came to my office to meet, but she really hadn’t identified anything she needed my help with. It felt awkward and like a waste of time.”
Those were the words of a leader in my client’s organization who had participated in a mentoring program with a previous employer. Jessica…
Ship and Shore Environmental
Building on its successful mentorship efforts with Cal Poly Pomona and the University of California at Irvine, Ship & Shore Environmental (S&SE), a leading U.S. pollution abatement firm, announced the completion of its 2021 summer internship program with Sage Hill High School. This…
Rob Lowe
Much like many industries, the manufacturing sector has been completely upended by the Covid-19 pandemic. However, unlike many sectors, manufacturing was already in the midst of a consistent cycle of up and downs by the time the Covid-19 pandemic struck.
From sourcing challenges to fighting off…
Zach Winn
More and more people are doing their shopping from home these days, and whether they’re ordering groceries, home office equipment, or Covid-19 tests, they increasingly expect their deliveries to be fast and on time.
Companies have struggled to keep up with the rise in orders and expectations. One…
Knowledge at Wharton
Food Co., a pseudonym for a large food processing plant in the U.S. Northeast, had been operating successfully for several years when the plant manager realized he had a problem he couldn’t solve alone.
The employees did their jobs well, but they didn’t seem to care much about taking care of each…
Adam Zewe
MIT researchers have developed a new method to 3D print mechanisms that detect how force is being applied to an object. The structures are made from a single piece of material, so they can be rapidly prototyped. A designer could use this method to 3D print “interactive input devices,” like a…
Gregg Profozich
Apprenticeships have a proven track record of producing strong results for both employers and workers. Apprenticeship programs offer access to hundreds of occupations in high-growth and emerging industries, with an average annual starting salary of $72,000 for employees who complete a program and a…
Bryan Christiansen
Learning from past failures is the best way to understand and prevent future equipment breakdowns. In practice, that learning process falls under the umbrella of failure analysis.
These days, there are plenty of failure analysis techniques to choose from. They all come with a specific set of…
Jason Maderer
New research from the Georgia Institute of Technology finds that elephants dilate their nostrils in order to create more space in their trunks, allowing them to store up to 5.5 liters of water. They can also suck up three liters per second—a speed 50 times faster than a human sneeze (150 meters per…
Dawn Bailey
‘We didn’t get here on our own,” said Brian Dieter, president and CEO of Baldrige Award-recipient Mary Greeley Medical Center (MGMC), speaking at the 32nd Baldrige Quest for Excellence Conference. “We think we are very much better as a result of having learned from [other Baldrige Award recipients…
Chuck Werner
Manufacturers should routinely ask themselves: “How do I know what my problems are?” The old-school way to answer this question was based on having the resources to produce spreadsheets of operational data and the expertise to analyze the data and understand how to respond.
This does not describe…
Felipe Monteiro
Bringing innovation inside an established firm, even one that has created novel ideas in the past, is not as simple as just purchasing bundled external knowledge and expecting it to work wonders at headquarters right away.
Enel CEO Francesco Starace’s mandate was to create long-term sustainable…
Kiley Becker
I was recently on a trip to visit a manufacturing facility for one of our clients. My connecting flight didn’t arrive on time, which delayed my arrival and put me on a tight schedule.
When I got to the rental car agency, I saw more than 20 people waiting in line, and my heart sunk. “Should I call…
Gleb Tsipursky
How should organizations—including their quality departments—reshape office space to maximize productivity in the future of work? What will the new workspace—from the office to homes—look like in the future? We know it will be different. But to survive and thrive in the post-Covid world, you need…
Rich Tree
Following any tech transfer project, the subsequent startup of the manufacturing line is almost always full of challenges. The goal is to start up as soon as possible once the project is completed but also to achieve steady-state throughput as quickly as possible after the startup begins. This type…
UC Berkeley NewsCenter
High-power laser pulses focused to small spots to reach incredible intensities enable a variety of applications, ranging from scientific research to industry and medicine. At the Berkeley Lab Laser Accelerator (BELLA) Center, for instance, intensity is key to building particle accelerators…
Hexagon Manufacturing Intelligence
Hexagon’s Manufacturing Intelligence division, which supplies smart manufacturing technologies to giants from Volkswagen to Boeing, has unveiled HxGN Robotic Automation, pioneering robotic programming and control software that enables nonspecialist quality professionals to program industrial robots…
Tom Stacey
Europeans and other Western nations have dominated automotive excellence for more than a century. Whether it is the satisfying thud of the door closing on a Volkswagen from Wolfsburg, or the beauty of a Ferrari from Modena, these brands are iconic—and very lucrative for their manufacturers. When we…
Lesley Evans Ogden, Knowable Magazine
This story was originally published by Knowable Magazine.
Back when she was in college, Alaina G. Levine used to envy fellow students who seemed to have their entire lives mapped out. A physics and astronomy student at the University of Arizona, her own direction felt unclear—while they, on the…
