All Features
Matthew Zajechowski
Stress is an inevitable part of life, shaping and influencing our every decision, emotion, and action, including the way we communicate. It may induce the silent treatment or cause an emotional outburst, both of which can cause future regret.
Preply, a language learning service, surveyed Americans…
The MEP National Network
The personalized nature of coaching makes it a powerful force for manufacturers. You can employ coaching to improve leadership, enhance performance and teamwork, or address personal and organizational development.
With as many as five generations in the workplace at the same time, and constant…
Christine McLear
The current talent pipeline for manufacturing isn’t adequate to fill existing job openings, let alone provide the number of skilled workers that will be needed in the future. Emerging demand for data analysts and semiconductor technicians will require a more collaborative approach to expand…
Mark Hembree
Without raising false alarms, it’s fair to say that password insecurity is a problem that lives near you and is worthy of your attention.
In its article, “139 password statistics to help you stay safe in 2023,” digital security firm Norton cites a report by password manager LastPass that more than…
Chris Caldwell
The quest to optimize equipment efficiency, ensure consistent quality, and lower operational costs while empowering a stronger workforce continues to permeate the industrial landscape. While challenges persist, the transformative potential that high-performance robotic automation is bringing to…
Donald J. Wheeler
When do we need to fit a lognormal distribution to our skewed histograms? This article considers the basic properties of the lognormal family of distributions and reveals some interesting and time-saving characteristics that are useful when analyzing data.
The lognormal family of distributions…
Phil Geldart
When it comes to customer service, few companies do it better than the UPS Store, Chick-fil-A, and REI.
That’s not according to me. That’s according to a recently published Best Customer Service list, which was compiled in a partnership between Forbes and HundredX, a data analytics company focused…
Mike Figliuolo
My favorite time of year is rolling around (and no, it’s not the holidays with their nauseatingly excessive tinsel-before-turkey consumerism). I’m talking about the time for end-of-year progress reviews. They’re those agonizing, mandatory, and often confusing reams of paper we’re forced to suffer…
Gleb Tsipursky
Are employers walking into a legal storm by enforcing rigid return-to-office (RTO) mandates? The post-pandemic era presents a unique challenge as employers grapple with shifting workforce dynamics. The insistence on a full return to the office without considering individual circumstances could lead…
Kate Zabriskie
Although a fix-it-the-first-time approach may be the gold standard of customer service, addressing potential issues before they materialize is the true mark of an exemplary user experience.
Consider the pace of our modern world: Customers today want instant solutions, and any hurdle might be a…
Mike Figliuolo
It’s hard asking for help. Getting rejected stings. But by not asking, you’re probably missing out on some great opportunities.
I don’t know about you, but when I was growing up I was a little bit of a dork. OK, OK... a huge dork. I sold comic books (and incidentally made 100 times what my…
Zach Winn
For professor Elsa Olivetti, tackling a problem as large and complex as climate change requires not only lab research but also understanding the systems of production that power the global economy.
Her career path reflects a quest to investigate materials at scales ranging from the microscopic to…
Mike Figliuolo
Anyone who has ever seen a crew team rowing down the river has likely wondered why one person is a passenger and everyone else in the boat is rowing like mad. It would seem the coxswain has the easiest job in the boat.
It’s actually incredibly difficult, and my 16-year-old daughter (who is a…
Master Gage and Tool Co.
Calibration is essential in almost every facet of industrial processes. The calibration process verifies test instrument accuracy by comparison with recognized standards, and measurement validity hinges on one crucial concept: traceability.
Traceability adherence ensures a continuous link between…
Mike Figliuolo
Nothing annoys me more than being told how to do something. It’s OK to have an opinion, but to position oneself as having the authority of an expert and tell others the right and wrong way to do something is a slippery slope. Unless you’re instructing someone on brain surgery, defusing a bomb, or…
Graham Ward
In the workplace, we are often in a semidependent state. We seek approval and guidance from colleagues and superiors, all while hiding our deepest vulnerabilities.
Our insecurities drive us to seek external validation, which shapes our actions and decisions. In essence, we exhibit what…
Dawn Bailey
During the recent celebration of Manufacturing Day, thousands of U.S. manufacturers showcased the realities of modern manufacturing to students as a way to inspire the next generation.
The importance of this can’t be overemphasized. During the next decade, four million U.S. manufacturing jobs will…
Brent Simpson
When people work for discriminatory managers, they put in less effort. That’s true whether managers are biased against them or when they’re biased in their favor, according to a new paper that Nicholas Heiserman of Oklahoma State University and I have published in the journal Nature Human Behaviour…
Mike Figliuolo
It’s not worth getting upset over little things (or even big things) at work. Being hotheaded gets you nowhere. Just know that karma eventually works everything out.
Perspective and patience: It’s a challenge, especially in a lightning-fast business world filled with Type A’s, Cro-Magnons, and…
Jón Bergsteinsson
Clinical investigations play an important role in your journey of bringing a medical device to market. While the relevant standards are often perceived as difficult and complex, having a good grasp of them makes the process less confusing.
Understanding ISO 14155:2020 is essential. It’s a guide to…
Megan Wallin-Kerth
We all make mistakes. Despite a vigorous editing process, there may even be one in this article! Although everyone makes mistakes, not everyone owns up to them, and thus they miss an opportunity to grow, learn, and—if they appreciate and apply what they’ve learned—consistently improve the quality…
Mike Figliuolo
Most companies fail due to dumb mistakes made by senior managers. The biggest mistake of all: a hubristic unwillingness to accept that there’s plenty you don’t already know.
As we get more senior in our organizations, we get a lot smarter. Our wisdom grows. We understand the business better than…
Jones Loflin
Okay, so I’m a little—actually, very—late to the whole #sharktanknation. Shark Tank first aired in 2009, and I’m almost ashamed to say I’d never watched an episode until last year. Interestingly enough, after watching just one episode I was hooked.
In case you aren’t familiar with this “structured…
Phil Chadderdon
Workforce challenges these days are never-ending, not just for manufacturers but across the business spectrum. You have to be on top of your game to be successful building a talent pipeline, recruiting and hiring, onboarding and training, creating an engaging workplace culture, and promoting career…
Angie Basiouny
If you want to brag about your accomplishments at work without sounding self-absorbed, take a lesson from professional athletes.
From the sidelines and at postgame press conferences, the most admired players talk about their own performance but always mention the strength of their opponents, the…
