All News
(FERC: Washington) -- The Federal Energy Regulatory Commission recently approved eight new mandatory critical infrastructure protection (CIP) reliability standards to protect the United States’ bulk power system against potential disruptions from cyber security breaches. These reliability standards…
(ISO: Geneva) -- A new ISO/IEC guide to developing service standards for consumers will benefit standards developers and be of value to service providers in reducing customer complaints and cutting the business costs of poor service.ISO/IEC Guide 76:2008—“Development of service standards—…
(SME: Dearborn, Michigan) -- The Society of Manufacturing Engineers recently announced it has entered into an agreement with Hannover Fairs USA (HFUSA) to participate in the Berlin International Air Show in Berlin, May 27–June 1, 2008. SME will assemble an international panel discussion on…
(ANSI: New York) -- As the world mourns the recent death of Sir Edmund Percival Hillary, the New Zealand-born adventurer who first reached the peak of Mount Everest in 1953, a growing number of climbers are planning to conquer the tallest mountain on Earth.Although thousands have already climbed…
(ANSI: New York) -- The Human Factors and Ergonomics Society (HFES), an ANSI-accredited standards developer, recently published ANSI/HFES 100-2007—“Human Factors Engineering of Computer Workstations,” a new standard that addresses the design of workstations, furniture, and computer systems.…
(ACSI: Ann Arbor, Michigan) -- According to a recently released report from the American Customer Satisfaction Index, U.S. citizens are less satisfied with federal government services than they are with private-sector services. In aggregate, citizen satisfaction with the federal government is 67.8…
(ANSI: New York) -- The American National Standards Institute recently issued the revised 2008 edition of the ANSI Procedures for U.S. Participation in the International Standards Activities of ISO (ANSI International Procedures) and the 2008 ANSI-Accredited U.S. TAG Procedural Compliance Form.To…
(ACSI: Ann Arbor, Michigan) -- According to a recently released report from the American Customer Satisfaction Index, U.S. citizens are less satisfied with federal government services than they are with private-sector services. In aggregate, citizen satisfaction with the federal government is 67.8…
(ANSI: New York) -- What do cell phones, hot coffee, mp3 players, burritos, and toddlers have in common? Each contributes significantly to driver distraction, the leading cause of automobile accidents in the United States. With the demonstration of a new, totally unmanned vehicle at this week’s…
(ISO: Geneva) -- A brochure recently published by ISO and IEC gives an overview of joint guides that provide advice for standards writers, consumer representatives, designers, product manufacturers, service providers, retail chains, testing laboratories, regulators, and others. “How ISO/IEC Guides…
(NIST: Gaithersburg, Maryland) -- “Economic Impact of Measurement in the Semiconductor Industry,” a recent report from the National Institute of Standards and Technology indicates that investment in measurement science has, and will continue to have, a dramatic effect on innovation, productivity,…
(ISO: Geneva) -- A suite of new ISO standards offers practical tools to address the challenge of effectively managing water resources so as to provide access to safe drinking water and sanitation for the world’s population. ISO recently published three standards providing guidelines for…
(ANSI: New York) -- The Japanese Industrial Standards Committee recently submitted a proposal to the International Organization for Standardization for a new field of technical activity on industrial furnaces and associated thermal processing equipment.This type of thermal equipment is used…
(NQI: Toronto) -- Canada’s National Quality Institute will present “Improving Your Business Through Benchmarking Best Practices” on April 23–24, 2008 in Toronto.Participants in this workshop you may expect learn how to plan and conduct benchmarking as a strategic and operational tool to…
(NIST: Gaithersburg, Maryland) -- A team of computer scientists and mathematicians from the National Institute of Standards and Technology and the University of Texas, Arlington, is developing an open-source tool that catches programming errors by using an emerging approach called “combinatorial…
(Best Practices: Chapel Hill, North Carolina) -- Many companies believe that they deliver superior customer experience, but far fewer customers agree with this assessment. Because the many elements that add up to the customer experience can have such a profound effect on business performance and…
(CSPI: Washington) -- On several Web sites, the Sara Lee Corp. muses about how consumers are likely to mistakenly believe that many “whole grain” breads are actually more like whole wheat bread than white bread, and chides its competitors for not being “100-percent whole-grain.” Sara Lee helps…
(Paton Professional: Chico, California) -- Santa Claus became aware of the ISO 9001 standard several years ago and immediately recognized the value it could bring to his North Pole operation. The ever-generous Claus now offers gratis his quality manual as a PDF download from which all can benefit.…
(CSPI: Washington) -- In a report released in mid-November, the Food and Drug Administration claimed a new report prepared by the Eastern Research Group showed it would be difficult to create advisory committees free from conflicts of interest and that advisers granted conflict-of-interest waivers…
(ANSI: New York) -- The American National Standards Institute’s (ANSI) board of directors recently appointed its new members and officers for the term beginning January 1, 2008.Robert W. Noth, manager of engineering standards for Deere & Co., was reappointed for a third one-year term as ANSI’s…
Would you like to win a Baldrige award? Well, first you have to say so. The Examiners aren’t mind readers, you know. The PDF version of the Baldrige Award Application Forms booklet will tell you whether your organization is eligible to apply and how to go about the two-phase application…
Emirates Bank, an Emirates NBD company, has been awarded the 2006 JPMorgan Chase Quality Recognition Award in acknowledgement of its consistent, high quality performance and standards in funds transfer operations management.Emirates Bank exceeded the stringent criteria for the MT103 Elite…
(ISO:Geneva) – The International Organization for Standardization, the World Resources Institute, and the World Business Council for Sustainable Development have signed a memorandum of understanding under which they have agreed to jointly promote the ISO 14064 standards and the WRI and WBCSD…
Navin S. Dedhia of San Jose, California, received the Harrington-Ishikawa Quality Professional Medal for 2007 during the international conference of the Asia Pacific Quality Organization in October in Shanghai.Dedhia has served many distinguished professional and civic organizations and was…
(ANSI: New York) -- The International Organization for Standardization today announced that the development process has begun on ISO 21500, a new international standard for project management.The first meeting of the project committee, ISO PC 236—“Project management,” drew fifty delegates to…
