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(NIST: Gaithersburg, MD) -- Ultraviolet (UV) light may seem like an invisible hero, quietly disinfecting our hospitals, curing our nail polish, and killing pathogens in our water. But how can we be sure it’s being used in ways that are safe and effective?
To help ensure that every UV beam serves…
Everyone makes mistakes. When you screw up and say, “I’m sorry. That’s our mistake,” it’s good customer service, but not service recovery. Most organizations never admit mistakes, and fewer than 1% practice service recovery.
Keeping customers is critical to your growth. Gaining a new customer is…
Traditional productivity metrics are used by many companies to assess the value that employees bring to the organization. These tangible, quantifiable, results-based measurements include work quality and output, efficiency, and the number of projects completed on time and on budget. Some managers…
In this job, I get a lot of questions. In fact, I did some figuring the other day and estimated, conservatively, that we have probably answered at least 50,000 gauging questions over the past 35 years or so.
Some of these questions have been challenging. They’ve pushed me to learn more about my…
(Morehouse: York, PA) -- Morehouse Instrument Co. announces the release of the third edition of Force Calibration for Technicians: Top Conditions, Methods, and Systems that Impact Force Calibration Results, by Henry Zumbrun, president of Morehouse. This free, authoritative guide is designed to…
Ensuring the accuracy and security of clinical data, as well as compliance with good clinical practice (GCP), will in large part determine the success of your study and regulatory submission to the U.S. Food and Drug Administration (FDA). Data management and reporting are essential practices when…
We take ourselves too seriously, and in doing so we become boring and no fun. Sometimes it’s OK to let loose, act silly, and have a good time. It’s energizing.
So often we while away the days being the consummate professional. We read professional journals. We write professional messages. We hold…
(PNG Gardco: Columbia, MD) – Paul N. Gardner USA, worldwide distributors, producers, and designers of quality physical and inspection instruments for the paint, coatings, and related industries, has launched a new offering, the RTM digital micrometer.
The Testex Digital Micrometer makes using…
(HICX: London) -- HICX is announcing its Voice of the Supplier Survey 2024. The new survey builds on its 2021 predecessor, which revealed that some of the world’s biggest businesses are making it hard for suppliers to do their best work. Keen to learn the state of affairs today, HICX set out to…
(FOBA: Selmsdorf, Germany) -- Laser marking and engraving is critical for unique part identification (UID), compliance, and branding. However, capacity constraints and labor shortage issues can create serious throughput challenges.
To increase output and improve profit per part, forward-thinking…
At a time when virtual meetings, video conferences, and online work calls are the norm, there’s good news for those who see a unique value in in-person networking. A survey conducted by Harvard Business Review has found that 95% of professionals believe face-to-face meetings are crucial to…
Historically, the sensitive nature of personal and company proprietary information held in life sciences quality management systems (QMS) has been a factor for quality management teams’ reluctance to adopt AI. Add to that the complex global regulatory environment and the penalties of noncompliance…
(Aras: Andover, MA) -- Aras, a leader in product life cycle management (PLM) and digital thread solutions, announces the availability of its new Supplier Management Solutions for Aras Innovator. This suite of applications streamlines collaboration, assessment, and connectivity with suppliers and…
(ETQ: Burlington, MA) -- ETQ, part of Hexagon, has revealed results of its global survey “The Pulse of Quality in Manufacturing 2024.” The survey found that the vast majority of respondents (73%) have had a product recall in the past five years, with financial costs reaching $99.9 million in the…
As the transition to a more sustainable future continues, more Americans are discovering the advantages of electric vehicles (EVs). From limited maintenance to incredible torque, acceleration, the ability to fuel from home, and attractive rebates, EVs are no longer just a “green” vehicle option but…
These days, incessant pings and buzzes from your workspace’s preferred team management software may seem like a fact of life. But not too long ago, the idea of having software beyond emailing to manage teams was beyond imagination. Then one of the market’s leaders stumbled into creating the perfect…
(L.S. Starrett Co.: Athol, MA) -- L.S. Starrett Co., a leading global manufacturer of precision measuring tools and gages, metrology systems, and more, has announced the introduction of its W4900 wireless digital electronic indicator, a precision measurement gage featuring touchscreen technology,…
(Morehouse: York, PA) -- Morehouse Instrument Co., a trusted and accredited provider of force and torque measurement services for more than 100 years, has introduced a new small deadweight machine (SDM). Designed to address the challenges of calibrating small force instruments, the SDM sets a new…
(L.S. Starrett Co.: Athol, MA) -- The L.S. Starrett Co., a leading global manufacturer of precision measuring tools gauges, and metrology systems, will be demonstrating the latest in quality control inspection technology at IMTS Booth 134130 in the Quality Assurance Pavilion, East Hall, McCormick…
In a previous article, I discussed the concept of “stress bragging”—that tendency to boast about our stress levels as a way to highlight our productivity and importance. I touched on ways to curb this habit in ourselves. But what about when others do it? Here are some effective strategies for…
Global awareness of climate change and sustainability has grown exponentially during the past decade, making terms like corporate responsibility, carbon footprint, and transparency the new buzzwords of our time.
The drive toward a more sustainable future has propelled environmental, social, and…
All publicly traded companies in the United States are legally required to have their financial statements vetted by independent auditors. And plenty of other firms hire external auditors to enhance their credibility in the eyes of investors and other stakeholders. But what about the ESG reports…
(ISO: Geneva) -- Work is underway to develop ISO’s first international standard on net zero. It will provide clarity on the net-zero transition, robust requirements, and ultimately enable independently verified and comprehensive climate action while accelerating progress toward a sustainable world…
(AMETEK MOCON: Brooklyn Park, MN) -- AMETEK MOCON, a pioneer in package testing solutions, has unveiled the latest addition to its MAP quality control repertoire, the Dansensor CheckPoint 4. Building on the success of its predecessors, this superior handheld headspace analyzer has the best…
(MasterControl: Salt Lake City) -- MasterControl, a leading provider of manufacturing and quality management software solutions for regulated industries, has announced the launch of GxPAssist AI, a suite of purpose-built generative artificial intelligence (AI) tools for quality and manufacturing…
