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When a patient comes into a clinic or hospital, healthcare practitioners have all the tools at their disposal to conduct thorough examinations. However, when they see a patient online, they may lack the necessary equipment to conduct the visit properly. One reason for this is that virtual care…
The cost of acquiring a new customer can be five to 10 times the cost of keeping an existing customer, depending on the industry. You already knew that. But while most organizations know why their customers opened the exit door, they devote little effort to understanding what prompted customers to…
(MIT: Cambridge, MA) -- Titanium alloys are essential structural materials for a wide variety of applications, from aerospace and energy infrastructure to biomedical equipment. But like most metals, optimizing their properties tends to involve a tradeoff between two key characteristics: strength…
(ORNL: Oak Ridge, TN) -- Researchers at the U.S. Department of Energy’s Oak Ridge National Laboratory have developed the first additive manufacturing slicing computer application to simultaneously speed and simplify digital conversion of accurate, large-format three-dimensional parts in a factory…
For the U.S. Department of Labor’s Wage and Hour Division, protecting children in the workplace is the top priority. The division is responsible for enforcing foundational labor standards, including the child labor provisions of the Fair Labor Standards Act (FLSA). The FLSA establishes minimum wage…
Maintenance teams operate in challenging environments that can often produce workplace mishaps, near misses, and other potential hazards. That’s where maintenance incident reports come in. Not only do these reports help team members isolate and problem-solve safety concerns, leading to a safer…
(Lanza International: Genoa, Italy) -- Taiwan, a leader in the global hardware tools market, will host the International Hardware Expo Taiwan & Taiwan International Tools & Hardware Expo (IHT x TiTE) Oct. 16–18 at the Taichung International Exhibition Center. This event will highlight…
(ANCA: Melbourne, Australia) -- The Oscars of the cutting tool industry is back: ANCA Tool of the Year 2024 is your chance to achieve global brand recognition as well as cash and a trip to Australia.
With a global digital audience of 8.1 million readers, the award has emerged as the most highly…
Why do people leave their jobs? Even if they’re well paid and have good benefits, many will wave goodbye as they walk out the door, never to return.
They don’t leave because they want more money or better benefits. They don’t leave because they don’t like their jobs or their co-workers. They leave…
The use of artificial intelligence (AI) is now so widespread that it’s rare to come across a company that isn’t using it in some capacity. While many clients look on the technology favorably, in a recent survey 14% of people still reported that they were unlikely to trust a company that uses AI.…
(ORNL: Oak Ridge, TN) -- A research team led by the U.S. Department of Energy’s Oak Ridge National Laboratory has bridged a knowledge gap in atomic-scale heat motion. This new understanding holds promise for enhancing materials to advance an emerging technology called solid-state cooling.
An…
(Asteri: Palo Alto, CA) – The rapid advancement of artificial intelligence (AI) is expected to replace millions of jobs globally in the next five years and drive the skill-acquisition velocity to unprecedented levels.
According to the National Fund for Workforce Solutions, AI is set to replace 75…
(Hexagon Manufacturing Intelligence: North Kingstown, RI) -- Hexagon’s Manufacturing Intelligence division has been awarded the Red Dot Design Award, recognizing outstanding product design quality. Established in 1955, the Red Dot Design Award is one of the world’s most sought-after distinctions…
(MIT: Cambridge, MA) -- A material with a high electron mobility is like a highway without traffic. Any electrons that flow into the material experience a commuter’s dream, breezing through without any obstacles or congestion to slow or scatter them off their path.
The higher a material’s electron…
As the July 22–25, 2024, Coordinate Metrology Society Conference (CMSC) rapidly approaches, quality professionals anticipate opportunities to explore and showcase various products and ideas from some of the biggest names and organizations. InnovMetric, Hexagon, Renishaw, Nikon, and many others will…
Disclaimer: This isn’t meant to be a car review. This is an article on brand authenticity.
Back in 2021, when Ford was promoting the Mustang Mach-E GT, its high-performance electric vehicle, the company found a way to appeal to potential buyers who somehow missed the sensory appeal of gasoline-…
Years ago—actually nine years ago, in February 2015—I wrote about “The 7 Deadly Sins of Customer Experience.”
I shared that article on LinkedIn recently and recognized that the sins may need some updating. I don’t disagree with the sins I originally wrote about, but I’m OK with consolidating,…
(CIMdata: Ann Arbor, MI) -- CIMdata and Eurostep have announced the upcoming PLM Road Map & PDT 2024 EMEA conference, scheduled to take place at the Lindholmen Conference Center in Gothenburg, Sweden, Oct. 23–24, 2024.
The globally recognized PLM-focused event, themed “Value Drivers for…
Artec 3D has begun working with Handicap International to manufacture custom prosthetic devices for beneficiaries in refugee camps and their host communities in Rwanda.
According to the United Nations, in Rwanda more than 51,000 people need prostheses. Many suffered loss of limbs during the 1994…
Powered through artificial intelligence (AI), the use of AI algorithms for manufacturing has transformed company operations and led to vast improvements in productivity, higher quality, and lower costs. The piecemeal deployments we still see today will eventually give way to the agility and…
(ANCA: Melbourne, Australia) -- ANCA, a global leading manufacturer of CNC tool and cutter grinders, introduces RN35, the latest version of its ToolRoom software. This launch coincides with the celebration of ANCA’s 50th anniversary, marking a half-century contribution to industrial progress…
(Renishaw: West Dundee, IL) -- Renishaw’s new TEMPUS technology enables users of RenAM 500 series metal additive-manufacturing (AM) systems to reduce build times by up to 50%.
The technology uses advanced scanning algorithms that sequence the layer data to maximize productivity while maintaining…
It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means. You can say these things until your jaw muscles are sore, and post all the customer service rules you…
In today’s business environment, where the insatiable desire to grow profits overshadows environmental and social interests, it’s easy to overlook how the actions of economic actors can shape corporate—and environmental—outcomes.
In the accounting profession, practitioners exercise skepticism…
(NIST: Gaithersburg, MD) -- In humankind’s ever-ticking pursuit of perfection, scientists have developed an atomic clock that is more precise and accurate than any clock previously created. The new clock was built by researchers at JILA (Joint Institute for Laboratory Astrophysics), a partnership…