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Transformational leaders are the exception, not the rule.
A consistent picture emerges from lists of top CEOs. In Harvard Business Review’s Best-Performing CEOs ranking, Pablo Isla of Inditex, the parent company of Zara; Ajay Banga of Mastercard; and Bernard Arnault of LVMH stand out for both…
Stanford University professor Carol Dweck and colleagues have spent decades studying the distinct ways in which individuals view intelligence and learning, most recently expanding this research to how students view pursuing a passion. Her research has profound implications for the work environment…
Congratulations: You’re new to your organization, and the obligatory “meet and greets” are complete. You have met your team, your supervisor has conveyed expectations, your office is organized and—most important—you now know how to get to and from the coffee machine. The euphoria of getting the new…
Implementing 6S, the lean strategy for reducing waste and optimizing efficiency in a manufacturing environment, is more than just creating work protocols that people must follow. Because that’s the thing about people: If they don’t know the “why,” they are less likely to buy in to any initiative,…
Does this sound familiar? The keynote speaker is talking a mile a minute as you scramble to take notes on her every word. Your hand cramps, and then it’s over. Speaker bows to a standing ovation while you sit perturbed, knowing you missed some things. But angst arrives as you look over your notes…
Organizations worldwide stand to lose an estimated $9 billion in 2018 to employees clicking on phishing emails. We hear about new phishing attacks regularly from the news and from our friends. So why do so many people still click? NIST research has uncovered one reason, and the findings could help…
It’s hard to believe that modern Western doctors, with their multimillion-dollar hospitals and high-tech gadgets, have much in common with their ancient counterparts. Up to the 19th century, doctors usually occupied a fairly low status in society. Doctors these days generally enjoy better working…
Harley-Davidson was one of President Trump’s favorite companies less than six months ago. Now it’s the latest business to feel his wrath.
That’s because on June 25, 2018, Harley-Davidson announced it will move some of its production overseas. The iconic American motorcycle brand said it was doing…
Requirements are the information that best communicates to an engineer what to build, and to a quality-assurance manager what to test.
A requirement has three functions: • Defines what you are planning to create • Identifies what a product needs to do and what it should look like • Describes the…
For the past several years, I’ve been fascinated by how we think—and how that affects us, our leadership, and the organizations we’re a part of. A couple years ago I wrote about the beginner’s mind and the various forms of bias, particularly confirmation bias. During the past couple months, I’ve…
(L.S. Starrett: Athol, MA) -- The L.S. Starrett Co. has introduced a range of digital electronic indicators conforming to true American Gage Design (AGD) Group 1 dimensions, providing the ability to replace traditional mechanical indicating applications in the smallest AGD size specification class…
Load cells are a combination of metal, strain gauges, glue, and more. Over time, fatigue ensures that there will be some instability in the system. Load cell stability or drift is usually assumed to be the amount of change in the entire cell system from one calibration cycle to the next. It is the…
Editor’s note: This story is part of Map to the Middle Class, a Hechinger Report series looking at the good middle-class jobs of the future and how schools are preparing young people for them.
The program had to be a scam. Why would anyone, she wondered, pay her to go to college?
Even after Sarat…
Modern 3D laser confocal scanning microscopes can resolve fine surface topography detail as minute as a few nanometers, quickly and easily. It’s the solution that advanced manufacturing industries turn to for efficient quality assurance surface inspections.
The changing needs of surface and…
‘Culture” is one of those business-speak words that’s used a lot, but for a good reason—having the right one is the key to unlocking your company’s quality potential. On the other hand, nothing will overcome a poor culture. Do you know which you have? We explored these issues during the Aug. 10,…
(marcus evans: Chicago) -- marcus evans will host the Tech4 Innovation: Partnerships & Scouting Conference on Oct. 24–25, 2018 in Boston. This conference will bring together leaders in R&D, technology innovation, tech scouting and acquisition, external innovation, and partnerships to…
(Wiley: Hoboken, NJ) -- Our world is changing faster than our ability to adapt. Ambushed by speed and complexity, we face uncertainty with fear and mistrust. Organizations are not adapting well either. Seventy percent of change efforts fail; obsession with short-term results undermine long-term…
ISO 9004:2018—“Quality of an organization—Guidance to achieve sustained success” expands considerably on the former (2009) revision. It introduces the important concept of “quality of an organization” (Clause 4.1), which makes excellent sense. If the organization’s processes are of high quality, we…
Project management office (PMO) directors. Are they game changers? Great leaders? Powerful enough to get the job done? Are they taken seriously by senior management? What about this: what about a central figure leading the project management infrastructure in an organization? It’s certainly not a…
Founded in 1947, in Veles, Macedonia, BRAKO produces parts and components used in medical devices, road sweeper trucks, airport ground equipment, forklift accessories, metal-welded constructions, small hydro plants, telecommunications shelters, and antenna towers.
The company also makes various…
As manufacturing finds its way through the 21st century, there’s a groundswell change emerging. Organizations are jockeying for competitive position as they endeavor to describe this phenomenon. Industry 4.0, the fourth industrial revolution, and the industrial internet of things (IIoT) are a few…
How do workers move up the corporate ladder, and how can they maximize their career mobility? Increased wealth disparity, increased job polarization, and decreases in absolute income mobility (i.e., the fraction of children who earn more than their parents) all suggest that upward mobility is…
How do workers move up the corporate ladder, and how can they maximize their career mobility? Increased wealth disparity, increased job polarization, and decreases in absolute income mobility (i.e., the fraction of children who earn more than their parents) all suggest that upward mobility is…
Trade wars have an interesting way of revealing cultural stereotypes.
Countries often propose tariffs not on the most valuable items in their trading relationships—since that would be painful to them as well—but rather on products iconic of national character. A good example of this came in the…
There is a proliferation of management system standards and requirements globally. These management system standards are either customer or industry mandated. Many standards are becoming a requirement for doing business.
For example, ISO 9001 is a quality management system (QMS) standard with…